Manager - Application Development & Maintenance

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Job Summary

LRCGQ IT is accountable for all technology solutions for the Legal, Regulatory Compliance, Government Relations, & Quality (LRCGQ) organization.  The team is comprised of various product-centric development teams leveraging agile delivery methodologies that focus on custom software as well as commercial of the shelf solutions in the following areas: 

• Controlled Substances Monitoring Program (CSMP): Electronic Order Monitoring, Customer Due Diligence, & Reporting technology, Controlled Substance Ordering System (CSOS) platforms support & governance

• Quality & Regulatory Affairs (QRA) technology (e.g., Federal & State regulatory reporting, Product Recalls, Quality Management System (QMS), various QRA Web applications)

• Legal & Compliance technology (e.g., eDiscovery, matter management, e-Billing, document / contract management, Healthcare Professionals Interactions, Data privacy, etc.)

Responsibilities

Manager role will be instrumental in transforming technology and supporting multiyear technology evolution for Control Substance Monitoring Program (CSMP) ongoing due diligence initiatives. Candidate for this job should have a desire to understand complex regulatory requirements and to apply that understanding to multiple and disparate systems. This role will require working closely with multiple external Pharmacy Management System (PMS) vendors and chain customers to fulfill Pharmacy Data Collection process/automations.

• Lead large agile teams to plan and delivery new feature implementations.

• Manage and optimize Pharmacy Customer Data (PCD) team and data collection process from external and Internal sources. Apply business rules around PCD to address CSMP business requirements

• Provide leadership to team developing and maintaining cloud-friendly applications using multiple cloud-based technologies driving automated testing and continuous integration/continuous delivery.

• Implement data governance, promote data consistency, and introduce AI to help automate and streamline Regulatory and CSMP processes.

• Own and drive actions around different compliance and resiliency plans for PHI applications.

• Demonstrate general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.

• Demonstrate conceptual knowledge of architecture standards and database and operating systems.

Qualifications

• 8-12 years of experience preferred.

• Application development experience as a solution owner preferred.

• BA, BS or equivalent experience in related field preferred.

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff

• Participates in the development of policies and procedures to achieve specific goals

• Ensures employees operate within guidelines

• Decisions have a short term impact on work processes, outcomes and customers

• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management

• Interactions normally involve resolution of issues related to operations and/or projects

• Gains consensus from various parties involved

Anticipated salary range: $121,600 - $182,385

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time o