Education Program Aide - Part Time - San Diego Zoo Safari Park

San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions.


HOW YOU WILL IMPACT OUR MISSION
The Education Program Aide provides program-level support in collaboration with other team members to facilitate the learning of diverse program audiences. Program Aides report to the Education Experience Supervisor.

WHAT YOU WILL DO
• Collaborates with team members, uses inclusive practices, and provides one-one-one guidance to support program participants toward achieving program objectives.
• Provides operational support for the Education and Premium Experience programs, including but not limited to scanning program tickets, facilitating program check-in and transporting guests.
• Operates organization vehicles on and off Zoo grounds, including electric golf carts, cars and SUVs.
• Prepares and maintains program materials.
• Operates program technology, including but not limited to audio/visual equipment, two-way radios, computers, walking tour listening devices, and ticket scanners.
• Participates in monitoring and evaluation of programs by supporting implementation of essential program components and measurement tools, collecting data, and providing feedback for program refinement. Contribute to a culture of feedback by providing and receiving constructive feedback to support performance improvement.

WHAT WE ARE LOOKING FOR
Preferred candidate would have some experience with the following: experience interacting with children (K-12) in an informal or formal setting. Please note that the Safari Park's Education Department does not oversee the Safari Tours available for booking on our website. 75% of the Safari Park's Education Department audience are youth aged 4-18 in a classroom setting.
Our current department's operating days are Monday through Saturday, subject to change in the future.
JOB EXPERIENCE
• Prior experience in educational, zoo/aquarium/museum or informal learning setting, preferred.
• Interest in working with children, required.
• Prior experience working with children, preferred.
• Must be 18 years of age or older.

EDUCATION AND CERTIFICATIONS
• California Driver License Required

SKILLS AND KNOWLEDGE
• Have effective customer service skills.
• Must be able to portray a positive attitude at all times.
• Have strong independent judgment and critical thinking skills.
• Ability to effectively communicate.
• Ability to work collaboratively with others.
• Ability to manage time and follow a schedule.
• Strong organizational and time management skills.
• Ability to adapt to changing circumstances.
• Ability to interact positively with children and families.
• Ability to follow directions and ask clarifying questions.
• Ability to work independently with general supervision.


SOME OF THE REWARDS YOU WILL ENJOY AS A TEAM MEMBER
• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Free Parking at the San Diego Zoo & San Diego Zoo Safari Park
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program
IMPORTANT DETAILS
• Location: Escondido, CA
• Position Type: Hourly Part-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union
• Hourly Rate: $20.09
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.
If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org. If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.
At San Diego Zoo Wildlife Alliance, we celebrate our differences and foster a culture of belonging. Diversity strengthens our employees, enriches our guests’ experiences, deepens our connection to our community, and supports the wildlife we serve.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request