Analyst, VAS Sales Engineering

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Visa North America Value Added Services (VAS) Sales Engineering team is seeking a Sales Engineering Analyst with experience in an Issuer solutions environment. A successful candidate must be a strategic thinker with strong analytical and problem-solving skills, as well as a proven track record of working in a team oriented/collaborative environment.

The Sales Engineering Analyst must possess and maintain a high level of knowledge in issuer solutions including issuer processing systems and value-added products and services, as well as understand the necessary positioning, data and analytics requirements to support net new wins and client retention.

• Build knowledge on specific issuer solutions, including loyalty, post-purchase, digital enablement, processing and network products and become the SME for a focused few products

• Lead the RFP process for Visa VAS and providing accurate/thorough and professional responses for prospective and renewing clients.

• Manage the RFPIO tool, including ongoing content reviews and updates.

• Maintain knowledge across all Issuer Solutions and Value-Added Services.

• Assist the Manager with educating the sales team on any new trends or solution sets.

• Assist with client ideation and white boarding sessions, including research and documentation.

• Make recommendations and maintain materials and tools for current sales environment

• Support the cross sales effort to increase Visa processing volume and expand penetration of VAS products and solutions by building customized sales plans.

• Support the net new sales team throughout the sales cycle including occasional collaborative client presentations (on-site and virtually).

• Foster in-depth and productive relationships at all levels with clients and within Visa.

• Support various ad-hoc internal projects as assigned.

Unique Knowledge and Skills:

• Strong knowledge of Operational and IT payment processing environments.

• Knowledge of the processing environment, key players, and market positions.

• Exceptional written and verbal communication skills with the ability to establish effective relationships across all levels of management.

• Keen interest in innovation and technology.

• Exceptional ability to manage & foster internal and external resources and cross-functional relationships.

• Strong analytical skills and attention to detail.

• Comfortable with ambiguity and operating in an environment synonymous with change.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Note: this role does not support Immigration/Sponsorship, including but not limited to F1, OPT, H1B, EAD, etc.

Qualifications

Basic 

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred 

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Prior experience in sales engineering is highly preferred 
• Knowledge of Product, Payments and/or Credit Processing
• Initiating, leading, managing the RFP process
• API knowledge including Swagger, Postman, Rest, JSON
• Experience with documentation and creating workflows
• Tools/Methodologies: PPT, AI, Jira, Align, Visio

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for emp