ASSISTANT MANAGER

Title:                           Assistant Community Manager

Department:               Sterling Asset Management Company (SAMC)

Reports To:                 Community Manager

Locations:                   Acacia Meadows, 7735 Stockton Blvd., Sacramento, CA 95823            

Status:                         Full-Time Mon–Fri / 8 am – 5 pm

FLSA Status:              Non-Exempt

Housing:                     No housing available

JOB SUMMARY:

The Assistant Manager works closely with the Community Manager to support and coordinate all property management, maintenance, and construction activities. Assisting with collecting rent, posting notices, and filling vacancies.

ESSENTIAL FUNCTIONS:

• Ensure all property and tenants' files (digital and physical) are prepared and maintained in an orderly and logical manner
• Conduct regular inspections of the properties to ensure proper adherence to lease terms, including designated parking, common area maintenance, and recommend improvements as necessary.
• Prepare tenant notices and communication, serve as the primary contact for tenants, and enforce the collection of all past-due charges while working closely with the Community Manager.
• Coordinate with site Management and Maintenance to keep vacancies in good condition for leasing and updating marketing strategies.
• Assists with supporting and coordinating property management, maintenance, and construction activities associated with commercial and lab tenants.
• Assists in the direction of activities or workers engaged in operating and maintaining several facilities and equipment in buildings such as the laboratory, office, and manufacturing buildings.
• Performs daily, monthly, and bi-annual property inspections, including property walks and routine inspections (i.e., vacancy, janitorial, landscaping); accompanies Property Manager on bi-annual asset review inspections, and drafts communications/documentation.
• Assists in reviewing, updating, and maintaining building operating guidelines.
• Assists in planning and executing resident appreciation events.
• Attend and participate in all site-specific training and property-level emergency preparedness planning meetings and drills.
• Review all open WOs (Work Orders) for next steps, including scheduling vendor, facilitating communication, and closing completed WOs.
• Assists Community Manager and Maintenance Supervisor in responding to emergency calls or events; coordinates and assists with on-site communication and coordination with tenants, vendors, or law enforcement in response to said emergencies.
• Answers, screens, and transfers calls to voice mail, or takes messages to facilitate communications and contacts.
• Ensures that all physical aspects of the property are fully operational and safe at all times.
• Schedules vendors to ensure that all vacant units are kept ready for occupancy.
• Visually inspect grounds, buildings, and apartment units on a regular basis.
• Learn and operate property management software programs.
• Responsible for screening new rental applications by running credit checks, confirming employment, and prior rental. Discuss with the Corporate Office for final approval or denial.
• Prepare and serve all legal notices as directed by the Regional Manager.
• Maintain and perpetuate Fair Housing policies and procedures.
• Assist with preparing the weekly leasing reporting, market survey, and monthl