Learning Experience Designer (LXD)
New York Life Insurance CoAbout the role
Job Requisition ID: 91479
Location Designation: Fully Remote
Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Role Overview:
The Learning Experience Designer (LXD) is responsible for applying instructional design best practices and adult learning theories to analyze business and learner needs, design comprehensive learning solutions, develop and implement blended programs, and to evaluate the effectiveness of these programs. This role collaborates with subject matter experts, project managers, and other stakeholders to design and develop innovative instructional materials and programs.
The LXD works with the support of the Learning Experience Design Lead to manage all components of learning experience projects, working independently and at times with other learning professionals. The LXD ensures their projects are delivered on time and within the defined scope while demonstrating the flexibility to operate in an ever-changing environment where priorities and unexpected needs may shift work demand and focus.
What You’ll Do:
Assess training needs
• Collaborate with business leads, subject matter experts, project managers, learning professionals, and other partners to identify learning and performance needs
• Conduct needs analysis to identify whether training is the appropriate solution for the business and if so, what specific needs are to be targeted.
• Identify performance success metrics and how to measure learning solution impact
Design and develop training solutions
• Ensure learning design is appropriate to the audience and considers any limitations, previous experience, and learning preferences to create an effective and engaging learning experience.
• Align the training solution with strategic business and learning program goals.
• Apply instructional design methods to design the most effective learning strategy that meets business needs.
Implement training solutions
• Partner with facilitators to deliver train-the-trainer programs
• Partner with operations training teams or program managers to coordinate the scheduling of training programs, including pilot programs
What you'll bring:
• Bachelor’s degree, certification, and/or equivalent work experience
• Certification in Instructional Design, Instructional Technology, Adult Learning Theory, or related field
• 3+ years of instructional design experience with a focus on creating complete learning experiences
• Advanced level of expertise in all areas of learning and development including learning technology, analysis, learning experience design/development, facilitation, evaluation, and knowledge management
• Expertise in adult learning principles and instruction design models such as ADDIE, SAM, and Agile Instructional Design
• Proficient with training development tools such as Adobe Creative Suite (including Premier Pro, Adobe Express, Adobe Illustrator, Photoshop, etc.), Articulate Suite, Camtasia, Microsoft Office Suite (SharePoint, PowerPoint, Word, Excel, and Visio), and Vyond
• Proficient in the use of web conferencing and similar collaboration tools to deliver training
• Proven experience developing documentation such as job aids using information mapping principles
• Ability to incorporate the principles of adult learning into training curricula using instructor-led, virtual and eLearning platforms
• Experience with or willingness to adopt Generative AI tools to enhance learning experience design, content development, and knowledge management
• Ability to travel, approximately 2 times per year
It is recommended that all qualified candidates apply to this posting as soon as possible. Residents of Colorado are hereby notified that the deadline to apply is two weeks from the Posting Date listed above.
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