General Manager

WHO WE ARE LOOKING FOR AT CULVER'S:

Culver's is looking for Leaders who genuinely care for people and want to be a part of a high performance team. We're looking for leaders who thrive in fast paced environments and understand the importance of delivering an incredible guest experience. We're looking for bullet smart and entrepreneurial leaders who are willing to coach and be coached. We're looking for leaders who aren't afraid of challenges, are willing to push and be pushed, and can navigate with grace and humility. We are looking for people who are purpose driven, and are not satisfied with status quo. Previous restaurant experience is strongly recommended but not required, however a desire to be a leader and make the most of an opportunity is required! We are filling all roles and would love to hear from you.

You will have direct contact with the owner while receiving extensive training and coaching for career growth. If you have a passion to push yourself and be rewarded for hard work, then this job is for you!

LIFE AT CULVER'S:

At Culver's, we believe our work should be intrinsically satisfying. Our desire is to create more than just a job. We want to create a place where leaders arise and go on to make a positive impact in the world around them.

Making and serving great food is what we do, but it is how and why we do it that drives us. Since 1984 Culver's has been setting the gold standard in quality service. We've made it our commitment that every guest who chooses Culver's leaves happy - and that means creating a great experience for you too!

DON'T KNOW ABOUT CULVER'S? LEARN MORE HERE! - http://www.culvers.com/inside-culvers/our-story

DESIRED CHARACTERISTICS OF APPLICANTS:

• Positive contagious attitude
• Outgoing and friendly personality with ability to build relationships
• Excellent communication and leadership skills
• Ability to work alongside crew and set the example
• Positive attitude, strong work ethic and ability to be coached
• Bullet Smart - Driven, self-initiated, and proactive growth of yourself and people you serve.
• Not satisfied with status quo
• Others focused and willing to take personal responsibility
• Shows good judgment.
• Have the ability to effectively organize work, communicate well and be management oriented.
• Smile, use polite and energetic voice, engage and practice good eye contact with guests
• Run and participate in shifts effectively to ensure quality products, excellent guest service and restaurant cleanliness
• Follow restaurant policies and procedures, while holding yourself and team members accountable
• Demonstrate positive role modeling for team members as a coach and mentor; promoting team member growth and the development of a high performance team
• Willingness to go the extra mile every day

JOB SUMMARY

Leads management team by providing guidance, direction, and opportunity to ensure that everyone who chooses Culver’s® leaves happy. Responsible for the operational and financial success of restaurant.

ESSENTIAL TECHNICAL FUNCTIONS

1. Leads team to increase business sales and net profit to meet the annual budget while attaining the mission.
2. Ensures the preparation and review of daily summary report against daily control totals from cash register system ensuring accuracy.
3. Ensures accurate preparation of weekly operations report based on the daily summary report.
4. Ensures completion and daily follow-up of weekly schedule and daily deployment based on budget forecasts to meet system labor percentages.
5. Maintains controllable costs based on system averages.
6. Maintains and controls product inventory according to business needs.
7. Ensures the completion and documentation of food temperatures and product rotation as described in the Quality Control/Safe Food Checklist and Product Rotation Report.
8. Ensures Effective training and demonstration of food safety practices.
9. Ensures product quality and portion control to meet system standards.
10. Maintains and supports risk management team in implementation of safety standards that apply to Culver’s hazard communication program and overall team and guest safety and health.
11. Supervises the hiring and orientation of all team members.
12. Supervises the initial, as well as ongoing training and development of all team members according to procedures.
13. Develops the management skills of the management team.
14. Coaches and mentors all team members pr