The Saint Alphonsus Medical Group (SAMG) Triage Nursing Team is now hiring for an organized and adaptable Medical Assistant! This position will support clinics across the health system with patient outreach.  

Position Summary & Highlights: 

• This MA role will be primarily contacting patients over the phone to assist with clinic outreach related to hypertension (HTN) and colorectal cancer (CRC) screenings, and other Trinity Health Measures. These are continuous initiatives critical to quality performance and patient outcomes. 

• This position will work fully in-person at our Shared Services Building in Boise. Please see details below. 

• Please make sure you meet the Minimum Requirements below before applying. 

• ***CNA only work experience does not qualify applicants for the MA position. See Minimum Requirements below for details.*** 

• The position requires self-management, critical thinking skills, ability to pull and review reports, ability to collaborate with providers, care team ,and Central Triage Nursing team, and willingness to be flexible day to day. 

• The Saint Alphonsus Medical Group is a multi-specialty, physician-led organization focused on serving the needs of over 800,000 people in Idaho, Oregon and northern Nevada. 

• If you want to feel like your work impacts the daily lives of patients in our local community, this is the position for you!  

What You Will Do: 

• Patients will be identified through the centralized triage nursing team and the MA will then have a telephone encounter with patients to discuss screenings and needed care. Then the MA will collaborate with the primary care provider, clinic care team, and central triage nursing team on next steps.  

• This position may also assist with in-basket support for SAMG Primary Care, including medication prior authorizations, and other related orders.  

• On occasion, you may also work at clinics performing direct patient care to help fill in when needed.