Sales Development Representative

About DTIQ Technologies, Inc

DTiQ is the world's leading provider of intelligent video-based surveillance and loss prevention services. With over 20 years of service, enhancing over 8 million consumer experiences daily; DTiQ has over 45,000 customers including corporations and/or franchisees such as Burger King, KFC, and McDonald's to name a few. If you are interested in technology, loss prevention, or hospitality, advance your career at DTiQ! We're always seeking smart, talented, and driven individuals to work in our fun and fast-paced environment.

Position Overview:

The Sales Development Representative (SDR) is responsible for generating and qualifying leads to build the sales pipeline for DTiQ. As an SDR, you will focus on outbound prospecting, identifying potential customers, initiating contact, and nurturing relationships to hand over warm leads to the sales team for further engagement and conversion. This role is ideal for individuals with strong communication skills, a passion for sales, and the ability to work in a fast-paced environment.

Responsibilities:

• Prospecting & Lead Generation:
• • Identify and research potential clients within target markets through various channels (cold calling, email outreach, social selling, events, etc.)
  • Generate qualified leads by reaching out to prospects and engaging in meaningful conversations to understand their needs
  • Maintain a strong pipeline of leads, ensuring consistent outreach to meet monthly and quarterly goals
• Qualification of Leads:
• • Conduct in-depth research to qualify leads based on their business needs, budget, and fit with the product/service offering
  • Assess potential clients' readiness for engagement with the sales team by using tools like phone calls, emails, and social outreach
  • Use CRM and lead management systems to track interactions, maintain up-to-date records, and log activities
• Nurturing Relationships:
• • Build and maintain strong relationships with key decision-makers to cultivate long-term partnerships
  • Provide value through educational content, product demos, or case studies to engage prospects and increase interest in the product/service
• Collaboration with Sales Team:
• • Work closely with Account Executives (AEs) to transition qualified leads and ensure a smooth handover for further follow-up and closure
  • Provide feedback on lead quality and market trends to improve targeting and messaging strategies
• Meeting KPIs:
• • Meet or exceed lead generation, qualification, and appointment-setting quotas
  • Track daily, weekly, and monthly activity metrics (calls, emails, meetings set, etc.) to ensure goals are consistently met

 Qualifications:

• Previous experience in a sales or customer-facing role (Sales Development, Inside Sales, Customer Support, etc.) is a plus, but not required
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and lead generation tools is beneficial
• Strong verbal and written communication skills with the ability to engage and persuade prospects
• Self-motivated with a drive to meet and exceed targets
• Ability to work independently, as well as part of a team, in a fast-paced environment
• A strong work ethic and a proactive approach to problem-solving
• Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred but not required)

Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don’t check every box. If you are excited about this position, and think you could have an impact here, please apply anyway! We are focused on building a diverse and inclusive workforce and would love to hear from you, even if you don’t meet every qualification in the job description. 

DTiQ offers medical, dental and vision benefits as well as paid time off and paid Holidays. DTiQ will ask to obtain a consumer report (background check report) on applicants for employment purposes. DTiQ conducts drug tests as a part of our pre