Regional Branch Manager - St. Charles, IL

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank® as a Regional Branch Manager! 

Why join us?

• An award-winning culture!  We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)

• Competitive pay and annual discretionary bonus eligible

• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

• Family-friendly work hours

• With 200+ community bank locations, we offer opportunities to grow and develop in your career

• Promote from within culture

What you’ll do:

As a Regional Branch Manager, you will deliver superior financial results and best in class customer service by creating a proactive sales and service environment across mutltiple branches within the charter.  You will work with other lines of business to maximize growth and profitability.

Essential Duties and Responsibilities:

• Establish and enhance the bank's presence in the local community while also promoting consistent involvement at the branch level

• Promote products and services including deposit, loan and retirement products

• Promote Wintrust and/or local brand as appropriate

• Build strong partnerships between Retail Banking and other business lines

• Participate in networking events and initiate outbound calling efforts

• Drive the bank’s Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations

• Operate within assigned authority levels

• Participate in corporate projects to align charter with Wintrust initiatives

• Assist Head of Retail in maintaining Wintrust culture

Supervisory Responsibilities:

• Strategize with managers to expand and retain new and existing customer relationships

• Conduct regular meetings to keep team members informed and motivated

• Perform regular coaching sessions with Retail team members and address employee performance issues as needed

• Oversee operations, including hiring, leadership development and regional facility issues

• Ensure regional team members comply with all department, bank and regulatory policies and procedures

• Ensure adherence to all security procedures established to maintain safety for employees and customers

• Resolve escalated customer matters

Knowledge/ Skills/ Abilities Required:

• Excellent customer service, organizational and problem-solving skills

• Exemplary interpersonal, verbal and written communication skills

• High level knowledge of bank compliance and operations

• Strong managerial and leadership skills

• Successful record of sales excellence

• Ability to handle multiple projects simultaneously in a fast-paced environment

• Intermediate computer skills

Training/ Education/ Experience Qualifications:

• High School diploma or GED required; college degree or related banking experience strongly preferred

• Minimum 5+ years branch management experience required

• Minimum 5+ years in a customer contact/sales position or equivalent preferred

• Experience in business development preferred

• May require NMLS certification

Benefits:

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term