Jobs and Careers

Sr Director Revenue Recovery

United Statesfull_timeVerifiedPosted 24 Jun 2026

About the role

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

Our Core Values

People First, Last Always
All for One & One for All
Your Responsibility Extends Beyond Your Job Description
Developing You Makes Us Better
Don’t Accept Complacency – The Status Quo Isn’t Good Enough

Position Overview

The Senior Director, Revenue Recovery is responsible for leading enterprise-wide strategies to optimize cash recovery, reduce revenue leakage, and improve financial performance across the revenue cycle. This role provides executive leadership over denial management, accounts receivable (A/R) follow-up, underpayment recovery, and retrospective revenue opportunities.

This leader drives large-scale process improvements, aligns cross-functional teams, and leverages data-driven insights to enhance recovery performance while ensuring compliance and operational efficiency. The role requires approximately 10% onsite travel to support key client and leadership engagements.

Key Responsibilities

Lead enterprise revenue recovery strategy across denials management, A/R follow-up, appeals, and underpayment resolution
Develop and execute initiatives to reduce write-offs, improve overturn rates, and accelerate cash collections
Identify and recover revenue from previously written-off or underpaid claims through targeted audits and recovery efforts
Establish and monitor key KPIs including A/R aging, denial rates, recovery yield, and cash acceleration metrics
Drive root cause analysis across denial trends and implement enterprise-wide prevention strategies
Partner closely with Coding, Clinical, Billing, Compliance, and Payer Strategy teams to reduce revenue leakage and improve claim accuracy
Oversee escalation management for complex payer disputes, high-value accounts, and systemic recovery barriers
Lead standardization of workflows, policies, and recovery strategies across multiple clients or regions
Provide executive reporting and insights to senior leadership, including financial impact, trends, and optimization opportunities
Build and develop high-performing recovery and A/R teams, fostering accountability and continuous improvement

Qualifications

Bachelor’s degree required; Master’s degree preferred (Healthcare Administration, Business, or related field)
10+ years of progressive leadership experience in revenue cycle, with deep expertise in A/R, denials, and revenue recovery
Proven success in improving cash collections, denial overturn rates, and revenue recovery outcomes
Strong knowledge of payer strategies, reimbursement methodologies, and regulatory requirements
Experience leading large-scale, multi-site or multi-client revenue cycle operations
Demonstrated ability to use analytics and reporting to drive operational and financial performance improvements
Executive-level communication and stakeholder management skills