Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr. Manager of Pricing, Data Analysis & Revenue Initiatives within PNC's Merchant Services organization, you will be based anywhere within PNC's footprint.

The Merchant Services Sr. Manager of Pricing, Data Analysis & Revenue Initiatives plays a critical role in driving profitability, ensuring compliance, and supporting strategic initiatives across PNC Merchant Services. This position requires strong analytical skills, leadership capabilities, and the ability to manage multiple priorities while collaborating with cross-functional teams and external partners.

Key Responsibilities:
• Evaluate and make decisions on merchant pricing requests from sales and RM teams for large merchant clients.
• Key stakeholder in merchant deal reviews and documentation management.
• Conduct portfolio profitability analysis and reporting, including annual validation and review of merchant services pricing.
• Ensure accurate reporting in collaboration with external partners.
• Perform ongoing attrition analysis and develop retention strategies.
• Lead coordination of sales plans with sales leadership and internal partners.
• Manage release testing and validation for Merchant Data Warehouse.
• Collaborate with project managers to ensure compliance and development team alignment.
• Manages a data analyst and reports to General Manager of PNC Merchant Services.

Qualifications:
• 5+ years of experience in financial services, pricing strategy, or business planning.
• Strong understanding of compliance, data validation, and release management.
• Excellent communication and stakeholder management skills.
• Leadership experience / managing data analyst.
• Strategic thinker with the ability to influence and drive cross-functional initiatives.
• Proficiency in Excel, SQL, PowerPoint, and business analytics tools preferred.
• Ability to manage multiple competing projects.
• Problem-solving mindset and adaptability in a fast-paced environment.
• Merchant acquiring experience highly preferred.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages cross-functional teams to improve business planning methods. Defines key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
• Responsible for defining and implementing business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.
• Creates solutions to meet business operational and financial objectives. Identifies and executes opportunities that add value to the business and to achieve business goals.
• Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Leads a team that develops and implements best practices and learning plans to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
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