Radiology Supervisor
Parkland HealthAbout the role
Primary Purpose
Supervises, organizes and coordinates the clinical and technical aspects of services rendered to ensure the delivery of timely and quality services.
Minimum Specifications
Education
• Must be a graduate of an accredited imaging program in Sonography
• Prefer a Bachelors’ Degree in health care field.
Experience
• Must have four (4) years of progressive responsibility in Radiology operations, including knowledge of procedures, workflow within assigned Radiology area, quality monitoring, and general operational troubleshooting.
• Previous supervisory or leadership experience preferred.
Certification/Registration/Licensure
If hired in Women's and Infants Specialty Health - Sonography- cost center 60300:
- must be registered as a Sonographer by the American Registry of Diagnostic Medical Sonographers (ARDMS OB/GYN). Must have Fetal Echocardiography (FE) and/or Registered Cardiac Sonographer (RCS) from the American Registry of Diagnostic Medical Sonography (ARDMS).
In any department, all positions must have a current Healthcare Provider (BLS Level) CPR course completion card from one of the following:
American Heart Association
American Red Cross Rescuer
Military Training Network
Skills or Special Abilities
• Must successfully understand Radiology Operations, demonstrated by understanding workflow, requirements, and staff logistics.
• Must have time management skills with demonstrated ability to successfully handle multiple projects and assignments.
• Must be able to demonstrate good phone etiquette, interpersonal and verbal/written communication skills.
• Must be able to assess and or determine process flow requirements that will lead to improved patient flow/staffing.
• Must be able to demonstrates independent judgement, critical thinking, and problem-solving skills when appropriate.
Responsibilities
- Functions as a leader/expert in appropriate modality or multiple modalities. Assists in the selection, training, and supervision for assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Responsible for operational practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes work processes implementing appropriate changes to improve effectiveness, productivity and efficiency and patient access.
- Upholds policies and procedures, conducts appraisals and progressive discipline reports. Responds to patient safety posts and investigations within established department expectations. Responds to inquiries, calls, emails in a timely and professional manner. Communicates shift hand off regarding workflow issues with equipment or pending exams with oncoming staff. Engages in equitable distribution of departmental workloads. Communicates changes and provides operational guidance to staff as needed.
- Responsible for effective fiscal management of assigned areas in the Radiology-Clinical Support division, ensuring appropriate use of department resources. Utilizes benchmarks for staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements.
- Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of radiology and the mission of Parkland. Assists in meeting or exceeding annual patient satisfaction goals established by radiology leadership and Parkland.
- Monitors and ensures QC/QA compliance with all relevant laws, state and federal regulations, licensing and accreditation requirements, hospital and departmental standards for safety, infection control and equipment performance. Provides timely access to equipment, supplies, and logistical support to the Information Technology, Bio Medical, Clinical Engineering and Medical Physicists departments. Facilitates/follow-up with repairs and maintenance as needed on equipment and supplies. Troubleshoots system and equipment issues as needed.
- Provide patient care as a Technologist when appropriat
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