Senior Product Operations Manager - US Federal

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About the Team

Workday is a leader in enterprise cloud applications for finance and human resources. As part of the Product & Compliance team dedicated to our Government Industry Vertical within the Product & Technology Organization, you will play a crucial role in driving our growth strategy within this key market. Our mission is to accelerate the adoption and success of Workday solutions within government agencies by fostering seamless collaboration across product development, compliance, and go-to-market teams. The charter includes compliance with Federal security standards (e.g. Fedramp - IL2/IL4, Secret, Top Secret) in addition to ensuring coverage of Federal OPM mandates and bespoke requirements across Payroll, Benefits, Workforce Management, Financials required to power the Federal Government etc. The goal is to have both a near term view and a long term view of the business while tracking updates and changes in the Federal business landscape.

About the Role

This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native).

Workday is seeking a Product Operations Manager who will serve as the operational backbone for our Federal Government vertical, connecting product strategy with execution while ensuring compliance with Federal security standards and requirements. This role will bridge communication between product teams, engineering, sales, and customer success to drive the successful adoption of Workday solutions in government agencies. You will be responsible for designing and implementing robust systems and processes to capture, analyze, and report on key data, providing the product team with actionable insights for data-driven strategic decisions. You will also establish and maintain streamlined operational processes to enhance transparency, communication flow, and overall efficiency across product, engineering, and business teams. Responsibilities reporting to the VP of Product & Compliance, you will be the organization’s authority to operationalize product management for the Federal business from outbound to inbound.
You will own and help build systems and processes to capture, review, and analyze high quality data that empowers the product team to make data-informed strategic decisions. You will also own the streamlining of processes to optimize transparency, awareness and efficiency across product and business.Strategic Operations:

• Establish and maintain the authoritative repository of prioritized product requirements for the Federal vertical
• Collaborate with business stakeholders to define the Total Addressable Market (TAM) for product capabilities
• Participate in roadmap prioritization discussions and facilitate informed trade-off decisions

Cross-functional Collaboration:

• Orchestrate regular interlocks across Sales, Product, Engineering, Support, and Customer Success teams
• Create clear linkages between customer requirements and product capabilities
• Identify and escalate gaps in expectations and potent