Sr. Billing Administrator

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

As a Senior Billing Administrator, you will be responsible for coordinating billing requirements for various partners, secretaries, and their clients.  Requirements entail billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high level of customer service. This is a hybrid position (three day in office, two days remote)

What You Will Do:

Invoice Preparation

• Order, prepare, and distribute pre-bills for assigned billing partners/accounts

• Transmit electronic billing (“eBilling”), assess electronic billing processes and procedures and implement system changes as necessary

• Responsible for recording and maintaining accurate phase, task, and billing codes

• Prepare, produce, and finalize invoices for assigned accounts

• Assist with bill preparation for more sophisticated bills and/or on-demand requirements as available (both manual & electronic)

• This position will have direct contact with billing partners to resolve billing related issues

• Responsible for maintenance and follow-up on available unallocated funds

• Reprint posted invoices and provide copies as necessary

• Produce ad hoc reports as requested

• Assist with billing overflow from other offices as needed

• Update billing addresses and payer information as needed

Client/Attorney Requirements

• Coordinate special client billing requests with Billing Manager

• Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing and Project Management team and the Billing Compliance Team

• Respond in a timely manner to Client Accounting emails and help line calls

• Assist with preparing client and/or attorney analyses as needed

• Address revised invoice balances as client issues are surfaced

• Responsible for client audit report preparation

• Maintain client/matter maintenance information in coordination with the Billing Compliance team

• Work collaboratively with collection coordinators on accounts receivable issues

• Interacts with Conflicts Department for new matter openings and record maintenance in coordination with the Billing Compliance team

Who You Are:

• A minimum of 3-5 years’ experience working in a professional services environment, law firm billing experience preferred.

• Experience with financial/billing software packages and Finance/Accounting organizational operations.  “Aderant Expert” Billing System experience preferred.

• Experience with electronic billing transmission on a variety of eBilling platforms, BillBlast experience a plus.

• Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary.

• Proficiency in MS Office.  Strong knowledge of excel preferred.

#LI-MS1

#LI-Hybrid

Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

• Flexible work arrangements and hybrid work schedule

• Health, dental, and vision insurance

• Life and disability insurance

• Retirement & Savings Plan

• Emergency back-up child and adult care

• Paid vacation, sick time off, and holidays

• Professional development and career advancement opportunities