Testing Assistant

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.

Weekly Work Hours

19.5

Compensation Range

N02-Hourly

Hourly Rate

$23.78 Hourly

FLSA

United States of America (Non-Exempt)

Position Type

Staff

Position Summary

Provides administrative assistance and facilitation in the distribution of a range of group and individual standardized testing, both automated and manual, administered through a centralized testing center.

Required Knowledge, Skills and Abilities

• Knowledge of policies and procedures, applicable local, state and federal laws and regulations related to testing and placement. 

• Maintains confidentiality of test materials and results.

• Knowledge and understanding of computerized and manual standardized testing protocol, guidelines, procedures, and standards. 

• Ability to oversee test distribution, scoring and test control procedures.    

• Ability to establish and maintain positive working relationships with others both internal and external Dallas College to achieve the goals of the organization. 

• Ability to effectively use organizational and planning skills with attention to detail and follows through. 

• The ability to make decisions and solves problems by proactively gathering the right data/information from the appropriate sources.

• Ability to communicate effectively with individuals and students from varying backgrounds in stressful situations, requiring tact and diplomacy.

Key Responsibilities

• Administers and monitors a variety of aptitude and academic placement tests following policies and procedures of Dallas College. 

• Follows established guidelines in working with students and faculty. 

• Provides general assistance including typing, answering phones, and processing incoming and outgoing mail.

• Depending on the area of assignment, maintains a database for statistical reports.  

• Administers, scores and records test results within published guidelines of federal, national, state and local exams such as GED, SAT, TOEFL, TASP, and CLEP. 

• Maintains efficient operation of computers and related equipment in a testing lab; troubleshoots basic equipment/software problems and directs complex problems to the supervisor. 

• Maintains cooperative working relationships with Dallas College's employees and students. 

• Provides assistance in the coordination of Dual Credit and related testing at remote locations, which may include arranging the testing site, proctoring, scoring and providing statistical information.

• Some positions will be responsible for the coordination and setup of Distance Education programs, professional association and certification exams.

• Performs computer analysis on test results to assist instructors in determining student comprehension of the test instrument.

• Builds and maintains a database of available tests, computer form numbers, test results and statistical data.

• Retrieves and compiles statistical data for departmental reports as required and as assigned. 

• Strong interpersonal skills and the ability to effectively communicate information and ideas both verbally and in writing. 

• Knowledge and experience providing effective customer service.

• Completes required Dallas College Professional Development training hours per academic year. 

• Performs other duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• High school graduate or GED equivalency and one (1) year of work-related experience.

• Must have valid driver’s license.

• Ability to travel throughout Dallas County for off-site testing.

• Official transcript will be required. 

• Bilingual or multilingual skills preferred.

*** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incum