Senior Associate, Payment Partnerships

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

 

About the Role

 

We are seeking an associate to help with the development of our payments ecosystem, specifically supporting Instacart’s relationships with critical payment partners to ensure Instacart's long term growth and success. Partners include Issuers, Processors, and Payment Networks.  This role will play a critical role in supporting Partner Managers in the ongoing management of high visibility programs for Instacart. This individual will also interface closely with cross-functional teams such as Product, Engineering, Marketing, Legal, Policy, Finance, etc.

 

About the Team

The Strategic Partnerships team at Instacart is a group of experienced and results-driven professionals who are passionate about driving incremental growth for the company, generating cost-savings, and accelerating the company’s strategic priorities through needle-moving partnerships with a range of companies. Our team is responsible for managing some of Instacart’s key external relationships while working closely with Instacart Leadership and cross-functional teams to bring those partnerships to life and unlock new opportunities for the business. Our team values strategic thinking, creativity, and using data and insights to drive our decision-making. 

About the Job 

• Support the end-to-end relationship management of external Payment Partners in conjunction with internal Partner Manager Leads.  
• Negotiation Support for strategic deals from proposal stage through implementation 
• Help track quarterly business reviews with partners and ensure the delivery of high impact results 
• Provide a strategic business and partnership perspective to the Product and Engineering teams including developing a joint roadmap
• Collaborate and support the development of the Payments Partnerships strategy  with cross-functional teams including opportunity sizing and resource prioritization to help drive the next level of innovation and growth for Instacart.
• Project Management: Serve as the critical knowledge hub for initiatives, liaising with cross-functional groups, and ensuring comms are effectively distributed across all teams including executives. 

 

As a core payment partnerships team member at an innovative technology start-up, this is a high visibility role with a seasoned path for long term career development and experience in the payments and business development industry 

About You

Minimum Qualifications

 

• 4-6 years of business development or partnerships experience in tech or related industries
• Experience working with product and engineering teams with a desire to tackle complex problems 
• Energetic, motivated self-starter who can learn quickly in a fast-paced environment and thrives in ambiguity
• High level of competency (organization, prioritization and problem-solving skills) with a detailed-oriented mindset.
• You have a bias towards action, are intellectually curious, execute efficiently, and are relentlessly resourceful

Preferred Qualifications

• Experience working in the payments or financial service industry and/or familiarity with payments, financial services, card issuing, and disbursements. 

Instacart provides highly market-competitive compensation and benefi