Account Representative - Chemical Water Treatment Solutions

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as an Account Representative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainability!

About This Opportunity

We're seeking a motivated Account Representative in CSM to support our Account Managers while developing expertise in chemical water treatment solutions. This is a good opportunity for someone looking to  transition from a purely technical role to a customer-facing environment, learning advanced sales processes while maintaining your technical problem-solving focus. This role offers extensive field training and mentorship as you build the commercial skills needed for career advancement.

What You'll Do

• Technical Support: Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem under Account Manager guidance

• Data Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approval

• Customer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniques

• Commercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation Plans

• Field Learning: Gain hands-on experience in industrial environments while developing customer relationship skills

• Sales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentals

• Safety Compliance: Work safely at all times, following all EHS policies and procedures

Qualifications

What We're Looking For

Education & Experience:

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. 

• 2-4 years of experience in industrial environment

• Affinity for customer-facing or sales environments

• A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify). 

Key Characteristics: 

• Technical curiosity and strong problem-solving skills

• Excellent communication and interpersonal abilities

• Customer-focused mindset with eagerness to learn sales processes

• Strong analytical and report writing capabilities

• Ability to work collaboratively under mentorship

• Comfortable in industrial environments

• Commitment to continuous learning and professional development

What Success Looks Like:

• Demonstrate commercial excellence through active participation in customer interactions

• Produce high-quality technical analysis and reports with minimal revision

• Show measurable progress in sales process understanding and application

• Build foundational customer relationship skills

• Contribute effectively to business reviews and proposals

• Qualify for promotion to Account Manager through demonstrated commercial competency

Additional Information

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

Career Development Path:

This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.

Ready to transition your technical expertise into a rewarding customer-facing career w