Manager, Civic Engagement

Title: Manager, Civic Engagement

Organization: WorkMoney, Inc.

Reporting to: Director, Community Impact

Location: United States / Remote, <10% travel

Term: Temporary, Full-Time, Exempt, requires U.S. work authorization

Compensation: This is a union position subject to a Collective Bargaining Agreement with IBEW Local 89. The salary for this role is $103,500 annually.

Deadline: Applications will be considered on a rolling basis; target start end of June

About WorkMoney, Inc.

At WorkMoney.org, we are dedicated to enhancing the financial well-being of hard working Americans. Founded on the belief of the American dream, we strive to provide our members with the tools, resources, and support they need to navigate their financial journeys with confidence. 

We don't stop at individual support. At WorkMoney, we believe in systemic change and actively advocate for policies that promote economic fairness and opportunity. By amplifying the voices of our members and partnering with policymakers, we strive to create a more just and equitable economic landscape.

We believe that financial stability should be accessible for everyone and we're here to make that a reality. By offering financial tools and resources, fostering a supportive environment and championing policy changes, we empower our members to take control of their finances and build a more secure future.  

Join us at WorkMoney, Inc. and become part of a movement dedicated to economic empowerment, financial security, and advocacy for all.

About The Manager, Civic Engagement Position

The Manager, Civic Engagement plays a key role in how WorkMoney, Inc. brings its campaigns to life across multiple channels, including phone and SMS. Reporting to the Director, Community Impact, this role oversees the day-to-day execution of multi-channel outreach, ensuring programs are organized, deployed effectively, and consistently meeting defined goals.

This is a time-limited, project-based role, with an expected duration of approximately six months, subject to program needs.

Key Responsibilities:

• Manage WorkMoney, Inc’s civic engagement multi-channel programs, including phones and other outreach channels
• Support the translation of campaign priorities into clear, executable plans, ensuring outreach is organized, accurate, and delivered on time
• Build, deploy, manage, and optimize outreach campaigns primarily through direct phone outreach, maintaining quality, consistency, and alignment with campaign objectives
• Support vendor-led program execution by coordinating inputs, tracking deliverables, and maintaining visibility into timelines and progress
• Adjust execution plans and outreach schedules in response to shifting campaign priorities, ensuring programs remain on track to meet timelines and performance goals
• Support audience targeting and list execution, ensuring outreach is delivered appropriately to audiences
• Monitor performance against defined goals, identifying gaps or risks and identify opportunities for improvement
• Prepare and present regular reporting on campaign performance, including progress, challenges, and outcomes
• Ensure quality control across outreach programs, including accuracy, targeting integrity, and execution standards
• Coordinate with cross-functional partners (e.g., data, creative, operations) to ensure campaigns are executed effectively and dependencies are managed
• Maintain workflows, trackers, and documentation to support consistent and scalable execution
• Proactively communicate updates, risks, and needs, ensuring alignment and continuity across workstreams
• Support the preparation and distribution of program materials, including scripts, guidance, and updates for outreach execution

Requirements

Must Haves:

• At least two cycles of experience managing high-volume outreach, engagement, advocacy or political campaign-based programs, including direct experience with phone and/or SMS programs
• Demonstrated experience managing multi-channel outreach programs, including coordination, deployment, and performance tracking
• Hands-on experience with outreach platforms such as CallHub, Strive, GetThru, Hustle, NGP VAN, or similar tools
• Proven ability to manage multiple workstreams simultaneously, while maintaining strong attention to detail and execution quality
• Experience coordinating across teams to deliver timely results and meet shared objectives
• Ability to monitor performance against def