Vice President of Commercial Operations

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations & grounded in our core values—Available, Reliable, Economic, & Innovative—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.

Benefits Package Offered for full-time employees:

• Medical
• Dental
• Vision
• Accidental Insurance
• Critical Illness
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• 401K + Company Match
• Legal Shield

Supervises: 

• Director of Sales (Outside & Inside Sales) 

• Director of Customer Relations (Customer Service, Training and Technical Support) 

• Director of Estimating (Contract Hardware) 

• Director of Marketing 

Position Summary 

The Vice President of Commercial Operations provides strategic leadership and direction for all revenue-generating, customer-facing, and brand-building activities of the company. This executive develops and executes the company’s sales, marketing, and customer engagement strategies to drive growth, profitability, and market share in the contract hardware and door manufacturing industry. 

The VP aligns the efforts of the sales, estimating, customer relations, and marketing teams to deliver exceptional customer experiences, strengthen channel partnerships, and support the company’s long-term business objectives. 

Key Duties & Responsibilities 

Strategic Leadership & Corporate Growth 

• Develop and implement the overall sales and marketing strategy aligned with corporate goals and revenue targets. 

• Collaborate with executive leadership to shape the company’s growth roadmap, pricing models, and go-to-market approach. 

• Analyze market trends, customer feedback, and competitor activities to inform strategic decisions. 

• Lead the development of annual sales forecasts, budgets, and performance metrics. 

• Identify and evaluate new business opportunities, adjacent channels, and market expansions that leverage Door Controls USA’s manufacturing capabilities and strategic partnerships to drive growth and enhance competitive positioning.  

Sales Management 

• Direct and support the Director of Sales in leading outside and inside sales teams. 

• Oversee sales planning, territory management, key account development, and channel/distributor relationships. 

• Establish and monitor key performance indicators (KPIs) for sales growth, order conversion, and customer retention. 

• Drive a culture of accountability, collaboration, and customer focus across the sales organization. 

• Participate in high-level contract negotiations and strategic customer meetings as needed. 

Estimating & Project Development 

• Oversee the Director of Estimating for Contract Hardware, ensuring accurate, timely, and profitable bid submissions. 

• Ensure estimating aligns closely with production capabilities, costing, and customer expectations. 

• Support the development of standardized pricing models and bid templates to improve speed and accuracy. 

• Collaborate with operations and finance to assess project profitability and forecast demand. 

Customer