Engineer, AI Virtual Assistant

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Join the team behind the AI-driven chat messaging platform for a Fortune 50 company!
The Xfinity Assistant Engineering Team is at the forefront of Generative AI, delivering seamless and intelligent customer experiences. We work with cutting-edge technologies in a fast-paced, dynamic environment — and we make sure to have fun along the way!

Job Description

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge.

Technical Requirements

• Conversant in React/Angular - would strongly prefer Vue.js experience, but this is not required.
• Conversant with HTML and CSS/SASS/SCSS
• Global State Management proficiency
• Competent building Progressive Web Applications
• NodeJS/NPM Experience would be a plus.
• Experience with Analytics would be a bonus
• Conversant with Single Page Applications
• Java, Spring experience a plus

Core Responsibilities

• Analyzes and determines development and integration needs.
• Evaluates and plans software designs, test results and technical manuals.
• Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Programs new software, web applications and supports new applications under development and the customization of current applications.
• Edits and reviews technical requirements documentation.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements.
• Displays knowledge of engineering methodologies, concepts, skills and their application in specified engineering specialty.
• Displays knowledge of and ability to apply, process design and redesign skills.
• Displays in-depth knowledge of and ability to apply, project management skills.
• Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifi