Executive Communications Senior Manager
TruistAbout the role
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
The Executive Communications Senior Manager role creates and delivers proactive and strategic communications for a deeper level of connectivity and engagement with teammates, clients, and stakeholders. This strategic and execution-oriented senior individual contributor will have hands-on ability to create purposeful, proactive, and coordinated communications, content, messaging and storytelling as well as facilitate two-way communication and feedback sharing. The role reports to the head of executive communications and partners across several functions.*****Position is an office centric role with 4 days in office. This is NOT a remote role.*****
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide executive communications support for the Chairman & CEO to effectively communicate the Truist purpose, mission, and values along with key business objectives priorities to advance the company’s culture, build awareness and consideration for the company’s brand, create thought leadership, and promote Truist a differentiated financial services company.
2. Design, execute, and iterate, as needed, thought leadership and executive positioning strategy including message platform, internal teammate engagements, and external opportunities through social media, business organizations, local and national events, media outlets, and other opportunities.
3. Create and execute holistic communications plans, messaging, content, and storytelling; create supporting pieces and deliverables. Emphasis on proactive ideation, creativity, relevance, and flawless execution in terms of timeliness, accuracy, clarity and quality. Manage key senior leader forums through holistic planning, content creation, and post-meeting deliverables.
4. Ensure adherence to key processes; provide coordination and collaboration with key partners; and manage tracking, end-to-end workflow, and editing.
5. Create data-driven strategy and ensure discipline around metrics tracking, strategy, management, and reporting and ensure they are in line with and inform intended outcomes and business objectives.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree and 15 years of communications experience, or equivalent education and related training or experience
2. Experience supporting the communication needs of the company and executives through public relations, social media, content creation, storytelling, brand journalism, brand positioning, leadership eminence, and risk and issues management
3. Executive presence and the highest levels of professionalism, discretion, and confidentiality along with exceptional credibility, judgment, and diplomacy skills
4. Ability to collaborate, negotiate with and influence peers, partners, and senior leaders with a strong track record in building relationships as a trusted advisor.
5. Focus on helping shape the CEO message platform to further corporate strategic objectives
6. Aptitude to anticipate future issues and potential reactions to messaging based on current events and audience priorities
7. Proficiency in using communications technology,
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