Southwest Industrial Program Services Regional Manager

Brice Equipment, LLC

Regular

JOB SUMMARY:

The Southwest Industrial Program Services Regional Manager is a senior leadership role responsible for overseeing the delivery, growth, and operational excellence of industrial maintenance programs across multiple client sites in the mining, oil & gas, and heavy industrial sectors. This role provides strategic direction, drives regional business development, and ensures the safe, efficient, and high-quality execution of large-scale conveyor belting projects, including conveyor belt services, and general process infrastructure.

Acting as the key regional leader, the Southwest Industrial Program Services Regional Manager manages a team of field operations staff, partners closely with clients and internal stakeholders, and ensures compliance with safety and regulatory standards. This position plays a critical role in aligning field operations with corporate objectives, scaling service capabilities, and fostering client trust through exceptional performance and relationship management.

ESSENTIAL FUNCTIONS:

• Provide strategic leadership and oversight for all industrial maintenance operations across the assigned region, ensuring alignment with corporate objectives and customer expectations.
• Manage and develop a high-performing team, field staff, and support personnel to deliver safe, compliant, and high-quality belting and maintenance services.
• Build and maintain strong, long-term relationships with key industrial clients; serve as the senior point of contact for regional project performance, issue resolution, and business planning.
• Establish service rates, support MSA’s and agreements with customers while ensuring compliance for their specific site requirements.
• Collaborate with internal teams (customer services, planning and scheduling, engineering, safety, procurement, HR) to support project execution, workforce development, and resource optimization.
• Lead regional forecasting, budgeting, and reporting; manage P&L accountability and drive operational efficiency across all projects.
• Support and grow the business through proactive identification of new opportunities within existing accounts and expansion into new client sites or service areas.
• Champion a culture of safety, quality, and continuous improvement throughout all operations.
• Monitor regional performance metrics, track KPIs, and drive initiatives to improve productivity, client satisfaction, and employee engagement.
• Ensure consistent application of company policies, procedures, and industry best practices across all project sites.
• Work as a “team player” with co-workers in a respectful and supportive manner.
• Work in a constant state of alertness and in a safe manner.
• Seek and participate in development and training opportunities for self and staff.
• Participate in periodic management and executive meetings.
• Perform other duties as assigned or directed.

SUPERVISORY FUNCTIONS:

This position will supervise Industrial Maintenance field staff, and support personnel.

KNOWLEDGE, SKILLS, & ABILITIES:

• Advanced knowledge of the industrial, mining, and oil & gas construction industries and demonstrated ability to read and interpret contracts, proposals, and other related documents.
• Technical understanding of process systems, piping, conveyor systems, and industrial maintenance practices.
• Ability to align regional operations with long-term business objectives and client strategies.
• Skilled in building trust and delivering value to high-profile industrial clients.
• Excellent business acumen, communication, and leadership skills.
• Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner.
• Proven ability to lead and develop high-performance teams in remote or logistically complex environments.
• Committed to mentoring and developing internal talent at all levels.
• Intermediate knowledge of project management and proposal development best practices and concepts.
• Technical knowledge of various field construction concepts, practices, and procedures.
• Presentation skills with ability to read audience and tailor message to its needs.
• Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel.
• Intermediate knowledge of Customer Relations Management software systems.
• Strong mechanical aptitude with the ability to successfully operate tools and machinery.
• Ability to use sales processes to uncover customer objections/concerns, and determine appropriate solutions.
• Proven track record of identifying and capitalizing on new service and