Epic Sr. Systems Engineer - Interface (Bridges)

Applicants must be currently authorized to work in the United States.

ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

Why ChristianaCare

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

ChristianaCare Offers

• Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12-week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Why Epic

The electronic health record (EHR) is foundational to the care we provide because it centralizes patient information, enabling informed decision-making and seamless care coordination. The EHR supports our ability to deliver high-quality, equitable, accessible care.

ChristianaCare is excited to transition from Cerner to Epic as the EHR across our sites of care!

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.

Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions.

Must be available to travel for Epic training beginning the week of 3/31/2025. 

Education and Experience Requirements:

• Minimum Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field or higher is preferred.
• 5 years of demonstrated experience working with Epic systems or similar EHR platforms preferably in interface analysis or a related field. 
• High School diploma with 7 years of related experience may be considered in lieu of bachelor’s degree.
• Epic Bridges Certification preferred.

Primary Function:

The primary function of the Bridges Interface Engineer role is to design, lead and manage the implementation and support of assigned interfaces. This includes leading analysis sessions to identify business needs, overseeing and creating technical designs, and managing issue triage necessary to implement and support these interfaces across the healthcare organization. The role involves collaborating and coordinating with interface project managers, application teams, and technical teams to ensure that interfaces meet the needs of end users. 

Principal Duties and Responsibilities:

• Design, lead, and manage the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support. 

• Coordinate and collaborate with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partner with these groups to diagnose and resolve interface-related issues and support ongoing application projects as needed. 
• Troubleshoot and design system interfaces. Recommend and implement creative HL7 solutions to meet complex workflow needs.

• Remains up to date on industry standards and recommendations for system to system communications. Adheres to industry and ChristianaCare best practices. Analyze, review, triage, and resolve day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary. 

• Identify and analyze risks associated with technical project tasks and thir