Lead Lifeguard

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

Ray & Joan Kroc Corps Community Center

JOB DESCRIPTION

POSITION TITLE:                  Lead Lifeguard           

LOCATION/DEPT:                 Kroc Center

REPORTS to (TITLE):           Aquatics Operations Manager

PAY GRADE:                         203

PAY RATE                              18.11-21.74

 

JOB SUMMARY

Under the direction and supervision of the Aquatics Managers this position will observe swimmers, protect life, prevent accidents, enforce regulations, and do related work as required.  This person will make sure that the swimmers are provided a pleasant, safe, and stimulating experience. 

 

ESSENTIAL DUTIES and RESPONSIBILITIES:

1. Guest Services
   1. Interact with guests in a manner that ensures the most enjoyable experience for all RJKCCC guests.
   2. Direction and answers to questions is provided, as needed.
   3. Maintain a professional attitude and approach to problem solving.
   4. Provide oversight to the day-to-day activities of the aquatics programs and facilities.
   5. Maintain all public and restricted areas in a neat and clean fashion'
   6. Maintain activities on schedule ensuring that events and activities begin and end on time.
   7. See that all equipment assigned to the aquatic facilities is maintained and properly utilized.
2. Follow and enforce equipment checkout program.
3. Report defects, necessary repairs, etc
4. Follow and ensure adherence to The Salvation Army Policies and Procedures.
5. Maintain the Code of Ethics policy established for the Kroc Center.
   1. Assist and direct Guests in moving about the facility to avoid crowded conditions and maximize service efficiency.
   2. Incoming calls must be answered quickly and politely, basic questions answered or more in-depth inquiries referred to an appropriate staff member.
6. Maintain a safe working environment.
   1. Ensure Guest safety by immediately correcting and/or reporting any potentially unsafe conditions.
   2. Follow and ensure adherence to The Salvation Army Policies and Procedures.
   3. Report all harmful problems with facilities to the Aquatics Manager.
      1. Ensure liability injuries are reported timely and according to procedure.
      2. Generate legible and accurate accident and incident reports as required.
   4. Report any suspicion of Child Abuse to the appropriate supervisor and Child Protective Services.
   5. Coordinate response and direction to members in emergency situations.
   6. Supervise lifeguard rotation to ensure surveillance of all areas of the pool. Ensure that lifeguards and shallow water attendants comply with American Red Cross & Salvation Army Emergency Action Plan Protocol.
   7. Report to Coordinators, Asst. Aquatic Managers, and Manager detailed report of any non-compliance issues of aquatics staff while on duty. Comply with Aquatics Open & Close Procedures.
   8. Ensure that incident reports are accurate and detailed for aquatics management staff to review.
   9. Assist Aquatics Management in devising and facilitating In-Service trainings.
7. Work in a cooperative manner with the other staff of the RJKCCC programs, discussing any problems that may be occurring with the Aquatics Director.
8. Refer guests with spiritual needs or questions to appropriate officer/pastor.
9. OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

• Education: High School Diploma required.
• Experience: Four years combined experience as a Lifeguard