Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Exp Plan & Admin Specialist Senior within PNC's Real Estate organization, you will be based in office within the posted locations.

Job duties include:
Conference and Event Responsibilities
Develop a PNC Real Estate event strategy to support brand awareness, via in person events and online (LinkedIn), customer acquisition, and via marketing materials (PNC.com, product sheets, presentation templates).

LOB Strategy by execution for conference, events, sales tools, and social media
• Coordinate and lead monthly meetings with Real Estate segment COO’s
• Partnership with Marketing and communications to ensure proper messaging and reinforcement of brand via LinkedIn postings.
• Keep clear concise communication with segment leads and other planning coordinators during the planning period and events.
• Maintain proforma and actual budget information on an ongoing basis. Track ROI on spend.
• Organize and manage master Conference/Event Calendar
• Ensure sales’ tools, like PowerPoint templates, product sheets, etc., are updated and available

Conference / Event coordination:
• Obtain New Event form from Real Estate Events mailbox, review and set up initial call with segment lead/s to discuss and gather any additional information regarding the event.
• Initiate and coordinate re-occurring calls (weekly or bi-weekly)
• Create and manage the Project Plan for conference and/or event.
• Order branded items via Skyline to be sent to conference or client reception venue.
• Coordinate and process conference sponsorships. Ensure all sponsorship benefits are submitted to conference in a timely manner (logo, ads, descriptions, etc.)
• Manage Real Estate Events / Real Estate Conferences mailbox and coordinate shared calendar.
• Prepare and send communication via email to internal participants with essential information pertaining to conference/event. (“What you need to know & talking points”)
• Reserve and manage client dinner reservations during conferences.
• Plan the reception menus with segment leads.
• Arrange and coordinate group transportation needs.

Conference/Event On site support:
• Attend and oversee conferences and/or events when necessary.
• Partner with venue contact and LOB partners to ensure contract details are fulfilled.
• Organize and distribute name badges at check in table while reconciling attendee list for event.
• Ensure PNC Branded materials are displayed where applicable.

Payment Processing:
• Process invoices via PeopleSoft Employee Portal (AP Dept)
• Set up New Supplier in PeopleSoft
• Ensure segments are utilizing the appropriate cost centers for event expenses.

 
CVENT / Logistics:
• Design setup of Save the Dates and Invitations, guest list management, status emails and reports via Cvent.
• Source venues and hotel room blocks via RFP / manage contract negotiations.
• Negotiate hotel room blocks, meeting spaces and F&B needs to achieve most favorable terms.
• Review and reconcile initial BEO (banquet event order) and final invoice to ensure line items match the executed contracts.
• Obtain all necessary invoices, contracts, and documents during the planning of event to maintain in project file on SharePoint.

Administration:
• Maintain Conference and Event resource page on Real Estate segment Collaboration sites.
• Maintain SWAG items – order/refill, manage inventory log, FedEx in/out materials.
• Maintain PNC Real Estate tablecloths (clean, iron, etc.)
• Evaluate events success with LOB partners.

Job Description

• Supports one or more business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
• Understands the business pro