Senior Data Analyst

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013,  they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable. 

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is  inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.

What We Are Looking For

We are seeking a skilled and passionate Data Analyst to join our growing team. In this role, you will be responsible for collecting, cleaning, analyzing, and interpreting large datasets to extract meaningful insights that drive informed business decisions. Your analysis will directly support key areas including Marketing, CRM, Ecommerce, and Finance. The ideal candidate possesses a strong analytical mindset, a keen eye for detail, and excellent communication skills to effectively present findings to both technical and non-technical audiences.

What You Will Own And How You Will Make A Difference

1. Data Collection and Cleaning:

• Gather data from various sources, including databases, CRM systems, web analytics platforms, and third-party APIs.
• Clean and preprocess data to ensure accuracy, consistency, and completeness.
• Identify and resolve data quality issues.

2.Data Analysis and Interpretation:

• Perform exploratory data analysis (EDA) to identify patterns, trends, and anomalies within Marketing, CRM, Ecommerce, and Finance data.
• Conduct statistical analysis and modeling to uncover insights and support decision-making in these areas.
• Generate insights from Looker and underlying data models to drive strategy across the business.
• Develop and maintain data visualizations (e.g., charts, dashboards) to effectively communicate findings to relevant stakeholders.

3. A/B Testing:

• Contribute to the design and implementation of A/B testing frameworks.
• Analyze A/B testing results to measure the effectiveness of different strategies and identify areas for improvement.
• Collaborate with cross-functional teams to implement and iterate on A/B tests.

4. Reporting and Communication:

• Prepare clear and concise reports that summarize key findings and recommendations related to Marketing, CRM, Ecommerce, and Finance performance, including A/B testing results.
• Present data insights to stakeholders in a compelling and accessible manner.
• Collaborate with cross-functional teams (Marketing, CRM, Ecommerce, Finance) to translate data insights into actionable strategies.

Areas of Support:

• Marketing: Dive deep into campaign effectiveness, understand customer segments, and optimize marketing spend through the use of media mix modeling (MMM) and marketing attribution (MTA) tools.
• CRM (Loyalty and Retention): Evaluate customer lifetime value, churn rates, and identify opportunities for improving customer retention, personalization, and audience segmentation.
• Ecommerce: Analyze website traffic, conversion rates, customer behavior, and product performance.
• Finance: Analyze financial data, identify trends, and support financial repo