E-Commerce Department Merchandising Manager

About This Role

The E-Commerce Department Merchandise Manager (DMM) is responsible for leadership and development of a merchant team for all aspects of Ace’s online assortment strategy, development and execution to market for respective categories to achieve wholesale and retail success as measured by sales, gross profit, margin rate and other key metrics.  This responsibility spans both B2C and B2B customer types.  The position also provides leadership as a collective peer team regarding organizational structure & personnel, strategy, goals, prioritizing work plans and execution. 

What You’ll Do

• Interpret Ace corporate strategies to align with departmental strategic direction as it relates to: online channel and the 4 p’s of Marketing-Execute product, pricing and placement strategy across acehardware.com while driving profitable sales through all aspects of digital assortment planning

• Participate in overall leadership of merchandising team, assisting in setting annual goals, growth plans and execution via alignment with cross-functional areas of the company.  Manage key vendor relationships and assigned growth projects.

• Responsible for attracting and retaining best in class talent for the department.  Facilitate/engage teams with leadership and business skills training, mentor future leaders and continually coach for excellence.

• Achieve yearly financial plans through oversight of strategic marketing planning, while managing financial metric planning and grow overall team online sales and product gross profit income while maintaining margin rate.

• Develop plans and lead improvements for customer path to purchase within the taxonomy, category pages, search results, vendor site links, SEM marketing channels, and SEO that will produce a better consumer experience as it relates to online and in-store

• Collectively plan and collaborate with Digital Center of Excellence team, DMMs, CMMs, and Promotions team to bring various promotional offerings to life across all digital marketing platforms.

• Communicate and collaborate with inventory and Merchandising team on acehardware.com specific promotions and their respective inventory requirements

• Attend retailer group meetings and targeted retail store visits to build trust and rapport with field team and key stores to review alignment and opportunities in respective categories as it relates to online business.

Who You Are

The ideal candidate will have a passion for driving growth through traditional and innovative merchandising and marketing approaches and initiatives, as well as a commitment to building and developing a winning team.  This is a leader who seeks opportunities to step-up and help propel one of the top growth engines of ACE Hardware, and is seen as a future member of the senior executive team.

Required Skills

• 10+ years of Digital/E-Commerce experience

• 5+ years managing product categories

• Strong strategic thinking and leadership skills.  A track record of leading and directing teams is critical. 

• Excellent problem-solving skills required

• Excellent interpersonal skills required

• Strong financial and business acumen

• Demonstrate strong decision-making skills

• Highly creative, flexible and adaptable with good follow-through

• Proven ability to multi-task projects and meet deadlines

• Excellent verbal and written communication skills 

• Proficient in Microsoft Outlook, Word, Excel, Access, Power Point

• Ability to travel 25%

Compensation Details:

$155400 - $200000 Per Year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5