Medical Assistant Supervisor (59429)

Job DetailsJob Location: Stith Center: 791 Chambers Road, Aurora, CO 80011 - Aurora, CO 80011Position Type: Full Time: FTE 1Education Level: High SchoolSalary Range: $21.03 - $31.56 HourlyJob Category: MedicalWe’re looking for a Medical Assistant Supervisor to lead and support a dedicated team in delivering exceptional care to individuals with mental illness and substance use disorders. In this role, you’ll foster a culture of patient-focused care, ensuring that strong relationships drive healing and positive outcomes. You’ll collaborate across the agency to coordinate services, oversee accurate documentation, and champion continuous improvement in patient experience, safety and workflow. Responsibilities include supervising and training Medical Assistants, building team culture through regular meetings, and partnering with leadership on recruitment, onboarding, and performance management. If you’re passionate about quality care and skilled in leadership, this is your opportunity to make a meaningful impact.

Schedule. This position will work Monday–Friday, 8am–5pm, and is eligible for a hybrid model that allows for a mix of remote and in-office work, with an expectation of being in the office two days per week and working from home three days. This schedule may be adjusted based on training, program, or client and community needs. 

Salary for this role. Starting wage is based on experience and company equity. Paid bi-weekly.

$21.03 - $31.56 per hour

Bilingual Language Differential Pay. Employees who successfully pass a language assessment are eligible to receive bilingual differential pay. This differential is provided as a fixed amount of $3,000 per calendar year, paid on a bi‑weekly basis across 26 pay periods, and prorated based on hire date and full‑time equivalency (FTE). Eligibility and payment are subject to the language requirements of the position and the employee’s demonstrated proficiency in the language. 

Essential Functions:

Supervisor Accountabilities: Lead and manage a team by providing daily direction, support, and oversight. Deliver constructive feedback and assist in the performance review process. Monitor key performance indicators and guide staff toward achieving goals. Approve timecards and time-off requests in accordance with established deadlines. Support recruitment, onboarding, and training of new Medical Assistants to ensure smooth and effective integration.
Provide supervision and support to the Medical Assistant team to provide the delivery of outstanding care for persons with mental illness and substance use disorders.
Foster a culture of patient-focused care, understanding that the quality of the relationship is a key factor in healing.    
Actively collaborate and communicate with staff across the agency to provide outstanding patient care. 
Accurately and completely document patient care (vitals, scheduling, assessments).
Promote, encourage, and model the practice of continuous improvement with a focus on patient experience, direct care, and safety. 
Responsible for working with the hiring manager to select new supervisees as is appropriate.
Responsible for training new medical assistant staff.
Responsible for setting 1:1 or group meetings as appropriate to build a team culture amongst supervisees. 
Advocate and document progress of supervisees to managerial and admin staff as is appropriate.
Report concerns about workforce or workflow as is appropriate to managerial and admin staff as is appropriate.
Participate in recruitment, onboarding, training, goal setting, bi-monthly supervision, workflow analysis, EHR support, supply maintenance, translation support, phlebotomy, payroll, and HR support. 
Understand and comply with organizational goals around quality, compliance, standards, and policies.

QualificationsRequirements: 

HS Diploma or GED.
Medical Assistant Certification strongly preferred.
5 years of relevant medical assistant work experience.
Certificates upon hire or within 1 year of hire: Phlebotomy, Qualified Medication Administration Person (QMAP). CPR/BLS/CPI.

Required Vaccination and TB Test.

AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive negative TB test results prior to their first day of hire. Proof of the flu shot and negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested.

Benefits:

Health insurance: Kaiser
Dental, vision, and flexible spending accounts (dependent care & health care)
Company paid basic life and AD&D insurance
Long-term disability coverage*
403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 2 floating holidays (hours calculated pro-rata basis based on full-ti