DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

HR ANALYST INT - OPS ANALYST

Job Location:

HUMAN RESOURSES
3003 N Central Ave Phoenix, AZ 85012

Posting Details:

Salary: $23.7981 HRLY/$49,500.05 Salary 

Grade: 20

Closing Date: October 12, 2024

Job Summary:

The role of a Human Resources Operations Analyst is a critical component of the HR department's operational efficiency. This position involves working in a constantly evolving and fast-paced environment, where meticulous attention to detail is required for analyzing, verifying, and accurately inputting employee personnel actions into the Human Resources Information System (HRIS) in compliance with the Arizona Department of Administration (ADOA) Personnel Rules. Additionally, the Analyst is responsible for overseeing a wide range of HR operations-related tasks to support DCS employees. This multifaceted role is pivotal within the organization, as it directly impacts the overall effectiveness and compliance of HR processes.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Ensures the accurate review, verification, and timely entry of incoming employee Personnel Action Transmittal (PAT) requests and enters into the State's HRIS system. These actions encompass new hires, promotions, transfers, demotions, and similar processes. Prior to processing these actions, confirms the completion of necessary employee performance appraisals according to PAT action type. Additionally, conduct audits on the keyed actions to uphold precision.
  
• Assists with new employee orientation bi-weekly such as collecting I-9 photos; and taking, preparing and distributing new hire identification badges
  
• Process various HR operations-related tasks, such as Arizona State Retirement System enrollments, Arizona State Employee Record Application (ASEDRA), Public Service Loan Forgiveness, Medicare, bilingual stipends, employment verification, Quality of Life Events, military leave requests, unemployment, benefit questions, and several additional tasks.
  
• Works with HR liaisons to resolve any issues or discrepancies; and provides training and guidance to HR liaisons.
  
• Participates in small/mid-size special HR Projects or assignments using the Lean Management System Methodology. Generates reports. Assists identifying and implementing process improvement solutions.
  
• Coordinates the replacement of identification badges. Manages the HR Operations inbox and responds to inquiries. May be required to answer
• Human Resources main line phone. Travels on State business
  
• Attends mandatory training sessions and participates in HR Operations unit meetings. Attends and participates in team huddles. Assumes the role of backup in the absence of analysts.
  
• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Human Resources principles and practices
  
• Office practices and procedures at a professional level.
  
• General mathematical calculations
  
• Personal Computer Microsoft Office Suite
  
• Business English to include proper sentence and punctuation.
  

Skills in:

• Verbal and written communication
  
• Establishing and maintaining interpersonal relationships.
  
• Examining a variety of personnel documents for accuracy and processing; and accura