Director of Urgent Cares - SMG

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The Director, Hospital-Based Development and Community Operations will develop and manage new hospital-based physician services that are located off the main Health Sciences’ campus. The role is responsible for identifying new development opportunities through market research, communication with physician and hospital leadership, creating financial projections and project plans, presenting business plans and maintaining ongoing operational oversight for the practice. The Director will have a regular in-person presence at all West Virginia University Health System Medical Group (SMG) hospital-based sites.

MINIMUM QUALIFICATIONS:

EXPERIENCE/EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master’s degree in a Business, Healthcare Administration, Healthcare or related field AND Three (3) years of management or healthcare administrative experience OR,

Bachelor’s degree in a Business, Healthcare Administration, Healthcare or related field AND Five (5) years of management or healthcare administrative experience.

PREFERRED QUALIFICATIONS:

EXPERIENCE

1. Prior experience in healthcare with a focus on business development and ongoing operations.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Identifies new opportunities for growth in the hospital-based environment including Hospitalist medicine, Emergency Medicine, Intensivist Care, Anesthesiology, Pathology, Radiology and other physician services.

2. Serves as primary partner between SMG Core Administration and Anesthesiology and Radiology leadership teams.

3. Develops business plans for growth strategies including financial and budget projections, coordination with academic departments, analyses of market data and establishment of timelines for new projects.

4. Manages the transition of established physicians and APPs at a new community hospital site into WVUM, ensuring effective communication between the practice and key WVUM departments, key project timelines and dates are met, and that the project remains in scope and in budget.

5. Partners with other WVU Medicine leaders on developing new sites of services.

6. Develops and operationalizes plans for new clinical sites. 

7. Provides administrative leadership to designated locations.  Shares in management of site office managers (in conjunction with Emergency Medicine), develops and monitors annual practice operational budgets, ensures all WVU Medicine Policies and Procedures are followed, approves of staffing decisions and serves as their connection back to University Health Associates (UHA) leadership.

8. Serves as first point of contact for physicians and APPs with respect to contracting, compensation, benefits, operations and productivity questions.

9. Serves as dyad partner to assigned WVU Medicine service lines coordinating monthly project meetings.

10. Analyzes, compares and reports performance of all assigned WVU Medicine service line programs to hospital leadership.     

11. Identifies and addresses opportunities for improvement in revenue cycle, staffing, locums usage and makes recommendations to leadership.

12. Mentors Manger of Practice Integration and provides guidance to he/she on projects.

13. Identifies opportunities for better resource utilization within the clinical sites.

14. Monitors hospital transfer data and makes recommendations on how to positively impact trends.

15. Develops consistency in use of scheduling system for all hospitalist programs.

16. Manage daily staffing and cross coverage of all radiology physician across multiple sites.

17. Manages APPs at designated sites,  completing annual performance reviews.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Extended periods of sitting at desk and working at personal computer.

2. Requires ability to lift items up to 25 lbs. 

3. Extensive Travel between Existing and New Clinic Sites is expected.