Marketing Operations and Strategy Manager

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

About Sia Experience-Marketing Advisory 

Sia Experience is the end-to-end marketing and customer experience arm of Sia. Agile and collaborative, our Marketing Advisory Business Line is recognized for delivering high-impact, growth-focused solutions by blending marketing, CX, creative, AI, and deep industry expertise. 

As strategic partners, The Marketing Advisory team empowers clients across technology, luxury, consumer goods, finance, energy, and more to scale operational excellence and drive brand-led growth through AI- and data-driven strategies. Our teams lead full-funnel marketing transformations—from strategy and go-to-market execution to experience design, performance measurement, and sustainable impact. 

It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives, consultants and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it. 

Job Description

As a Marketing Operations and Strategy Manager, you will lead the execution and evolution of marketing operations and business rhythms, helping marketing leaders turn strategy into scalable, high-impact execution. You will own larger, complex initiatives, guide teams, and ensure operational rigor across marketing programs, client work, and growth initiatives. 

This role is part strategist and part program leader. You will design and implement processes, tools, and workflows that enable teams to operate effectively at scale, while owning multi-stream initiatives end-to-end. You will partner closely with senior stakeholders to align priorities, manage interdependencies, and ensure execution delivers against marketing and business goals. 

What You’ll Do 

Strategy to Execution 

• Translate leadership priorities into integrated operating plans, timelines, and success metrics 
• Own complex, multi-workstream initiatives from planning through execution, navigating through ambiguous scenarios 
• Develop scopes, timelines, resourcing models, and delivery plans for new and expanded work 
• Ensure alignment between strategy, execution, and delivery across marketing initiatives 

Operating Models & Performance 

• Design, implement, and evolve scalable operating models, workflows, and reporting frameworks
• Build and maintain dashboards, trackers, templates, and documentation to support decision-making 
• Own performance tracking across initiatives, including OKRs, KPIs, and marketing success metrics 
• Identify systemic gaps or inefficiencies and drive process improvements 

AI & Innovation 

• Lead the adoption and responsible use of AI across strategy, operations, and decision-making 
• Identify high-impact AI use cases and embed AI-enabled insights into core workflows 
• Drive measurable improvements in efficiency, quality, or performance through AI-enabled solutions 

Team Collaboration & Leadership 

• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams 
• Provide guidance, coaching, and oversight to Associate Managers and project contributors 
• Set clear expectations and ensure consistent, high-quality execution across workstreams 

Client Support & Growth Enablement 

• Serve as a senior operational partner on complex or high-visibility client initiatives 
• Ensure operational clarity, strong delivery, and stakeholder alignment for client work 
• Support business development by shaping operational approaches for pitches and proposals 
• Partner with leadership to ensure operational readiness for client growth and new engagements 

Qualifications<