Sr. Salesforce Administrator (Remote)

ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

We’re seeking a Senior Salesforce Administrator to join our fast-growing team to help lead the development and administration of our Sales CRM, supporting our Corporate Solutions and Catering Partner sales organization. The ideal candidate will have 5+ years of Salesforce Sales Cloud experience, be both SFDC Administrator and SFDC Advanced Administrator certified, and a proven track record of building, enhancing, and maintaining efficient, scalable sales CRM processes to enable complex, multi-org sales teams.

What You'll Do: 

• Focus on strategic, tactical and technical initiatives involving SFDC, supporting demand and supply Sales teams.
• Provide administration support of SFDC including, but not limited to, managing customization of objects, fields, record types, Flows, page layouts and validations, and dashboards for daily, weekly, monthly performance and reporting at individual, team, manager, and enterprise levels.
• Proactively identify and implement operational and technical improvements and enhancements that drive sales productivity and improve customer experience.
• Handle multiple projects at once, be able to effectively prioritize initiatives, and effectively communicate with multiple stakeholders.
• Manage SFDC enhancements, support requests, and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
• Hands on configuration of all new and existing SFDC features including user management, Flows, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages.
• Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the SFDC environment.
• Partner with business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customizations that solve ezCater needs.
• Understanding customer, internal sales and account management team needs and translating them into robust business requirements for configuration and development in SFDC CRM.
• Participate in continuous change management process, and drive communication efforts across relevant stakeholders.
• Develop and train peer SFDC Administrators.

What You Have: 

• 5+ years Salesforce.com Administrator experience. 
• Certified Salesforce.com Salesforce Administrator (ADM-201).
• Advanced Salesforce Administrator (ADM-211). 
• Preferably certified Salesforce.com Platform Developer I/II.  
• Extensive experience building and maintaining Flows for a low-code/no-code solution set. 
• Experience integrating Salesforce with other Sales and Data Tools (Gong.io, telephony, bi-directional data syncs, enablement UX).
• Experience administering managed packages, and third-party integrations. 
• Experience with Lightning Reports and Dashboards creation, Process Automation, Security configuration. 
• Experience working with enterprise level Salesforce.com instance.
• Understanding of the capabilities and constraints of the Salesforce.com CRM application coupled with good understanding of standard business processes (Sales, Marketing, Operations, etc.).
• Highly organized, detail oriented, and ability to work independently. 
• Experience working in iterative projects, and with deployment strategies/processes (staging environment vs. production). 
• Strong understanding of Agile-based development practices and sprint planning strategies.

The national cash compensation range for this role is $113,000 - $146,000*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we wou