VP, Sales Operations - Personal Lines

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This position is open to working remotely in the United States.

Job Description Summary

The Vice President of Sales Operations, Personal Lines will serve as the strategic linchpin in optimizing our sales engine. This role demands a visionary leader with a proven ability to orchestrate seamless cross-functional collaboration, implement scalable processes, and drive insights through analytics. You will oversee our Sales Enablement, Sales Effectiveness & Intelligence, and Sales Mastery & teams—each critical in shaping a high-performance sales culture

Job Description

 

Key Responsibilities:  

• Designs and administers a comprehensive total sales system that aligns with corporate growth objectives. Lead the formulation of robust operational frameworks to drive revenue optimization and market expansion enhancing productivity, effectiveness and efficiency 

• Leverages advanced sales analytics, CRM insights, and predictive modeling to inform strategic decisions, forecast pipeline performance, and implement proactive go-to-market adjustments. 

• Fosters an environment of accountability and synergy by driving collaboration between sales, marketing, finance, product and operations teams. Ensure efficient communication channels to maximize operational impact. 

• Champions continuous improvement initiatives by refining sales processes, implementing best practices, and streamlining workflows for sustainable operational efficiency. 

• Oversees executive and associate management functions. Including performance management, salary planning and administration, assessing and development of talent to ensure associates are appropriately skilled for future business state model, hiring and placement, and ensuring a strong performance driven culture.   

 

May perform other responsibilities as assigned.   

 

Reporting Relationships:  Reports to SVP, P&C Sales & Distribution. Approx., 6 direct reports including 3 AVPs, 1 Executive Administrative Assistant, 1 Ops Operations Director. 25-30 Indirect reports 

 

Typical Skills and Experiences:   

 

Education:   Undergraduate degree. Master's degree is preferred. 

 

Experience: 15 years�� industry experience in sales operations, sales strategy or related roles. Proven leadership experience in a senior sales operations role. Strong analytical skills with a data-driven approach to decision-making. Work with a strong sense of urgency. Must have sales through independent distribution . Insurance Preferred 

 

Knowledge, Abilities and Skills: