Workplace Operations Specialist

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

The Workplace Operations team works cross-functionally to keep all Robinhood offices running smoothly on the day-to-day. From large-scale construction projects to running our snacks program, we strive to provide best-in-class service for all of our employees, so they can be their best selves at work. No job is too big, or too small for us!

We’re looking for a hyper-organized and collaborative Workplace Operations Manager to manage operations in our New York City location. In this role, you will work closely with Workplace colleagues, cross-functional partner teams, functional leaders, and executives to ensure that the multiple buildings you manage are a safe, comfortable, cohesive environment that enhances productivity.

What you’ll do

• Manage ongoing Westlake office needs as the main point of contact with building/landlord, running point on maintenance, monitoring inventory, and ordering employee supplies as well as being the cultural leader for Robinhood
• Partner with cross functional teams to lead events that engage teams and drive incredible employee experiences
• Serve as the cultural ambassador of the company by assisting with new hire onboarding, planning events, and being a supportive resource for employees and guests
• Collaborate with all other Workplace Managers to ensure company culture and policies are consistent across Robinhood offices
• Manage workplace programs and vendors, including but not limited to: meals, snacks, swag, office supplies, onboarding, HVAC, plumbing, janitorial, etc.
• Create meaningful relationships and feedback opportunities with the employees utilizing our facilities regularly
• Maintain the excellent condition and organization of the office, including updates to furniture, tracking company assets, and upholding impeccable cleanliness standards
• Support buildout projects where needed by working closely with the Real Estate Team, external vendors, general contractors, and project managers to see the project through to completion
• Partner cross-functionally with multiple teams (IT, Recruiting, People Operations, Finance, etc.) to drive company initiatives

What you bring

• 4+ years of recent experience in workplace management, hospitality or event management
• Strong interpersonal skills, thrives on being the face of the office and driving the company culture
• Excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them
• Interest in hosting in-person events as well as online hybrid team building activities
• Passion for building and maintaining a tight-knit community within the workplace
• Exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects
• Demonstrated ability to handle confidential information with discretion and emotional intelligence
• Excellent written and verbal communication skills
• Highly adaptable to change and ambiguity
• Ability to work autonomously with strong follow through and tenacity
• Comprehensive knowledge of Slack and Google GSuite Apps: Gmail, Calendar, Docs, Sheets, Slides

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
• This job is following Robinhood’s In-Office working model which means the Robinhoodie will be working in the NYC office full-time due to business n