Lead Analyst, Field Operations

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are looking for a Lead Analyst to join our team! As a Lead Analyst, you will be responsible for supporting a 20-state footprint while reporting to the Manager of Field Operations. In this important role, you will partner and collaborate with 14 Managers of Regional Operations providing valuable analytics and financial support to their ever-changing organization. The person filling this role will act as a key point of contact for the MROs when it comes to financial reporting and performance metrics.  

As a Lead Analyst, your duties and responsibilities will include:

• Leading a regular cadence of financial report-out meetings with the MROs seeking to understand changes in the Opex environments, developing insights and trend analyses, that will be the foundation of change recommendations to the executive leadership team
• Being a main contributor to, and participant in, regularly scheduled executive presentations
• Assisting in business case development, validation, and implementation
• Leading several initiative teams, providing direction to participants and partners based on findings and changes in the business
• Performing financial and operational trend analyses that will be widely distributed to SLT leadership
• Partnering with middle management to identify opportunity areas for processes and procedures related to reporting and operational effectiveness
• Monitoring and analyzing operational drivers of key performance indicators
• Supporting the Manager of Field Operations with weekly, monthly, and quarterly reporting as needed

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Must be comfortable making multi-million-dollar decisions on behalf of the company and be confident in explaining the data driven rationale behind those decisions
• Bachelor’s degree in business, finance, or equivalent working experience is preferred
• 6+ years of experience in a financial or operational analyst role
• Prior experience creating and participating in executive level presentations
• Ability to perform deep-dive operational and financial analyses using tools such as Excel, Power BI, Microsoft Office Suite, etc. 
• Prior exposure to the telecommunications business with an in-depth understanding of telecom fundamentals and industry basics is a plus
• Effective communication skills, both written and oral
• The ability to perform in high-pressure, deadline driven environments

#LI-RM1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality