Assistant General Manager -Dining Division- DFW AIRPORT

Your Career Deserves... MORE OPPORTUNITIES!

Paradies Lagardère is an award-winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are seeking a dedicated and hands-on Assistant General Manager (AGM) with a strong focus on Front of House (FOH) operations to join our team. This role is perfect for a motivated leader who thrives in a fast-paced, high-traffic environment and has a passion for guest service, team engagement, and operational excellence.

Why Join Us?

• Career Growth & Leadership Opportunities – Develop your career in a dynamic, growing company.

• Supportive & Fast-Paced Work Environment – No two days are the same!

• Comprehensive Benefits Package – Medical, Dental, Vision & more.

• Company-Paid Time Off & Holiday Premium Pay – Because work-life balance matters.

• 401K Program – Invest in your future.

• Training & Development – Expand your skills through our online learning system.

• Associate Recognition Programs – We celebrate success!

• Dining & Merchandise Discounts – Enjoy perks at our locations.

• Transportation & Parking Assistance – Making your commute easier.

About the Role:

As the Assistant General Manager – FOH Operations, you will oversee all guest-facing operations, leading the FOH team to deliver exceptional hospitality, maintain service standards, and create a welcoming dining environment. You will support the General Manager in driving business performance, building team culture, and ensuring guests enjoy a first-class experience from the moment they walk through the door.

Key Responsibilities:

• FOH Leadership & Guest Experience: Oversee all FOH operations, ensuring a smooth, engaging, and hospitable environment for all guests.

• Team Development & Training: Recruit, coach, and inspire FOH staff to deliver exceptional service while upholding company values and standards.

• Operational Excellence: Manage service flow, cleanliness, cash handling, and adherence to operating procedures to ensure a seamless dining experience.

• Service Standards & Hospitality: Set the tone for professional, friendly, and consistent guest interactions.

• Collaboration with BOH Leadership: Partner with BOH managers to coordinate service timing, resolve issues quickly, and ensure guest satisfaction.

• Problem-Solving & Decision-Making: Resolve guest concerns, staffing challenges, and service disruptions with a calm, solutions-focused mindset.

• Business Operations Support: Assist the General Manager with scheduling, performance reviews, team engagement, and operational improvements.

What We’re Looking For:

• Passionate leadership with the ability to engage and develop a high-performing FOH team.

• Proven experience in FOH or guest service management within a fast-paced, high-volume restaurant.

• Strong understanding of hospitality, service standards, and conflict resolution.

• Exceptional communication and interpersonal skills.

• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.

Qualifications & Requirements:

• 2–4 years of FOH or restaurant management experience in a fast-paced dining or hospitality environment.

• Proven experience in leading guest-facing teams and managing service operations.

• Familiarity with POS systems, service flow, and basic financials.

• Experience with scheduling, training, and team development.

• Bachelor's degree in Hospitality Management or related field is a plus, but equivalent experience will be considered.

Join Our Team & Elevate the Guest Experience!

If you're a service-driven, hands-on leader who thrives in a fast-paced environment and is passionate about guest satisfaction, we want to meet you. Apply today and take the next step in your leadership journey with us!