Inside Sales Engineer

About the position
We are looking for a highly motivated and results-driven professional to join our Syracuse, NY office. The successful candidate will assist the Commercial Strategic Accounts Sales organization by providing pre-sale and post-sale support to our top-tier customers. If you are willing to work in a dynamic environment, communicate efficiently with colleagues, and address issues openly, we invite you to join our team. 
 
General Responsibilities

• Review and assist with plans and specifications to develop HVAC systems solutions. 

• Effectively and professionally communicate requirements with customers and internal teams. 

• Adapt to customer specific requirements. 

• Provide HVAC equipment selections, both new and replacements. 

• Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers. 

• Seek new business opportunities by responding to RFI’s, RFP’s, RFQ's for new and/or existing customers. 

• Ability to coordinate across multiple functions, to maintain composure in fast-paced situations, and to make decisions in a fast-paced environment. 

• Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products. 

• Must have a developed understanding of HVAC systems, equipment and controls. 

• Must be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers. 

Required Qualifications 

• Bachelor’s degree. 

• 5+ years of HVAC experience. 

• Ability to travel up to 5% domestically.

Preferred Qualifications 

• Master’s degree with 3+ years’ experience. 

• 5+ years of HVAC experience including residential, light-commercial and commercial Applied Equipment. 

• Sense of urgency, self-initiative, dedication, and sense of ownership. 

• Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates. 

• Outstanding follow-up and follow-through skills. 

• Highly organized with strong attention to detail, while also able to prioritize multiple priorities. 

• Unwavering customer service orientation. 

• Proficiency with Microsoft Office (Excel, Word & PowerPoint).