Full-Stack Engineer - Celestial Customer Space
ComcastAbout the role
Job Summary
We’re a passionate, collaborative team building Celestial Customer Space—a cutting-edge platform that leverages AI to help Comcast employees better serve millions of customers each month. This multi-channel tool supports chat and voice agents in call centers, front-line workers in retail stores, and technicians in the field. Built with a .NET backend and ReactJS frontend, the application uses real-time technologies to proactively suggest actions and provide agentic tasks that help resolve customer needs efficiently and effectively.Our team is deeply integrated with product and business stakeholders, working in a highly collaborative and supportive environment. We value creativity, trust, and a shared drive to build meaningful software that makes a real impact.
If you’re excited about applying AI and LLMs to real-world problems—without the hype—and want to build cool, customer-focused solutions, we’d love to have you join us.
Job Description
What You’ll Do:
Contribute to both front-end and backend development of Celestial Customer Space
Collaborate with cross-functional teams to integrate existing tools and optimize user experiences
Build scalable, maintainable, and high-performance features using modern web technologies
Apply AI-powered development tools like GitHub Copilot to accelerate productivity and improve code quality
Participate in design discussions, code reviews, and agile ceremonies
Help shape the future of customer experience at Comcast
What We’re Looking For:
2+ years of hands-on experience in full-stack software development
Solid understanding of web technology concepts and practical application
Experience with modern JavaScript frameworks (ReactJS preferred, but AngularJS or Vue are also great)
Backend development experience (preferably .NET or Java)
Familiarity with RESTful APIs and microservices architecture
Comfort using AI-enabled productivity tools like GitHub Copilot
Strong communication and collaboration skills
A passion for learning, ownership, and delivering impactful solutions
Preferred Skills:
Experience working with real-time systems or agentic task flows
Exposure to cloud-native development and deployment practices
Familiarity with integrating third-party tools and services into enterprise platforms
Why Join Us?
Work on a high-impact product that directly affects millions of customers
Be part of a diverse, supportive, and driven team that values your success
Collaborate in a space where product and engineering work seamlessly together
Use modern tools and technologies, including AI, to build meaningful software
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Java, Microsoft .NET, React.jsWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
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