Digital Product Analyst
OktaAbout the role
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Okta is seeking an experienced Digital Product Analyst with a deep understanding of the Adobe Experience Platform to join our growing team. In this Product Analyst role, you’ll be fully part of the Enterprise Product Digital team; spearheading the advancement of the integrations, and extensions built on the platform. You'll collaborate cross-functionally, breathing life into every aspect of this project. Your role will entail working with a dedicated team of engineers, and business analysts to ensure a seamless integration across Okta’s digital ecosystem. Managing timelines and project workflows through different systems will be second nature to you. Documenting decisions, including all considerations, recommendations, and stakeholder approval/objections will be key as you orchestrate the project's progress.
Your ability to navigate across various divisions is crucial, ensuring access to the right information at the right time. Drawing from your extensive digital marketing landscape knowledge, you'll guide the team through the analysis, implementation, and deployment phases, ensuring alignment with user expectations and company objectives. While deep technical understanding is essential for success in this role, you'll primarily focus on driving product strategy and facilitating effective communication between technical and non-technical stakeholders, bridging the gap between the project’s vision and implementation.
Responsibilities
- Deliver services with a deep understanding of the AEM platform and best practices.
- Work cross-functionally with marketing, digital, engineering, and line of business teams from development through testing and launch.
- Translate business requirements and user needs into user stories and user testing/acceptance criteria.
- Build and maintain a sprint backlog (refined at least 2 sprints) for upcoming development.
- Facilitate release planning with stakeholders as well as sprint demos.
- Prioritize resources and features, set sprint objectives, and maintain a list of features to increase market share and adoption within the target market.
- Ensure acceptance criteria are clear and complete
- Work with support teams to resolve customer issues including triaging and prioritizing bugs and customer-reported issues
- Work with Product Owners and Project Managers with a roadmap and sprint planning activities.
- Cultivate highly effective relationships with internal business partners.
Qualifications
- 3 to 5 years experience as a digital product manager, product owner, business analyst, or similar role.
- Experience in Adobe Experience Platform (required)
- Understanding or experience in using productized APIs, SaaS, SOA, Cloud Services, and Content Management Systems
- Deep understanding of website production processes and web technologies, enabling effective communication with technical stakeholders and decision-making
- Strong project management skills, including the ability to manage timelines, workflows, and dependencies using tools like Jira and Monday
- Demonstrated ability to translate high-level executive objectives into actionable product strategies, prioritizing requirements to meet business goals and user needs
- Experience in ensuring the quality of deliverables, including design, development, and testing, to maintain security, reliability, and alignment with project goals
- Strong problem-solving skills to address blocking tasks or issues and thorough documentation abilities to record decisions, considerations, and stakeholder feedback throughout the project lifecycle.
- Experience with Agile Scrum process along with Backlog Management and Wiki systems such as Jira and Confluence
- Adobe Experience Platform Business Practitioners certification a plus
#LI-CS2
#LI-Remote
What you can look forward to as an Full-Time Okta employee!