Lead QA Architect

<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><strong>So, what’s the role all about?</strong></p> <div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"> <div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">At NICE, we are evolving <strong>NiCE’s flagship product suite, recognized as a Leader in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS)</strong>, delivering scalable, cloud-native solutions that power complex customer engagement and business workflows.&nbsp;We are looking for a&nbsp;<strong>Lead QA Architect</strong> to define how quality is engineered across this microservices-based platform.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">&nbsp;</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">In this role, you will work closely with Product Management, Architects, and Engineering teams to <strong>design and implement scalable quality architecture</strong> across distributed systems. You will play a critical role in shaping how systems are built, tested, and integrated — ensuring performance, reliability, and scalability at scale.&nbsp;This is a highly collaborative, global role where you will partner with teams across regions to drive technical excellence and continuous improvement.</div> </div> </div> </div> <p><strong>How will you make an impact?&nbsp;&nbsp;</strong></p> <div> <ul> <li>Define and evolve <strong>quality architecture</strong> for new product innovations in collaboration with Product and Architecture teams</li> <li>Design and ensure&nbsp;<strong>robust integrations across microservices and systems</strong> within the NICE platform</li> <li>Select and implement the right&nbsp;<strong>patterns, frameworks, and tools</strong>, particularly within the AWS ecosystem</li> <li>Set&nbsp;<strong>technical direction end-to-end</strong>, partnering closely with engineering teams to embed quality into design and development</li> <li>Drive&nbsp;<strong>long-term improvements</strong> in system quality, scalability, and reliability</li> <li>Act as a&nbsp;<strong>technology evangelist</strong>, promoting best practices and raising the bar for engineering excellence</li> <li>Contribute to the adoption of&