Care Team Manager

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Full Time
Monday-Friday
8am-5pm
55K

• Ensures that all activities performed align with the vision of Elara Caring’s board of directors, executive team, and the leadership of the Home Health team. • Conducts start of care and other visits with all assigned clients to verify that client’s service plan is being followed (in accordance with State/Federal requirements). • Monitors and reports significant changes in client’s mental and physical status to the client’s assigned RN Manager, case worker, or the client’s physician in cases of emergencies. • Supervises attendant’s work to ensure that client’s service plan requirements are being met. • Refers clients for skilled care services when necessary. • Evaluates each client’s surroundings for fire and other safety hazards, develops and recommends plans to abate such hazards; coordinates such plans with contract case workers and the caregiver as appropriate. • Conducts attendant performance assessments during client visits as needed. • Schedules appropriate services for all requests for homemaking, personal care, and home health aide services in a timely manner in accordance with established procedures, including staffing planned and unplanned absences. • Maintains accurate records of the current and prospective requested services, tasks and/or plan of care1 for all clients. • Maintains accurate records of the current and prospective schedule for all caregivers Reviews and maintains contract specific documentation for applicable clients. • Informs and educates each client on pertinent information required by Elara Caring policy and Federal/State regulation. • Actively participates in and cooperates with strategic growth initiatives for the branch. • Reviews and utilizes reports to identify and correct errors on a timely basis to ensure correct billing and payroll. • Processes and manages employee time slips to ensure accuracy (as needed). • Implements Elara Caring policies and procedures. • Attends training sessions as directed. • Available to provide qualified direct care services as needed. • Maintains compliance with State, Federal, licensure and contract related regulatory requirements. 1 For Texas, references to plan of care are considered individualized service plans for regulatory purposes. • Provides support, assistance and direction to caregivers as needed. • Ensures in-services, trainings, health assessments, medical requirements, certification requirements for caregivers are compliant with State, Federal, and Elara Caring requirements. • Works with and counsel’s caregivers to improve and correct performance. • Communicates verbal and written disciplinary action for caregivers (with the assistance of HR as needed). • Notifies caregivers of problems or new developments in assigned area. • Assists Talent Acquisition team with recruiting caregivers, including community events as needed. • Maintains documentation and records for each caregiver and client. • Conducts caregiver orientations on supervised clients (Texas, Oklahoma, Missouri, Massachusetts, Michigan, Illinois, Indiana, Louisiana only). • Cooperates with timekeeping and payroll departments in the collection of outstanding attendant timesheets. • Monitors client service delivery requirements daily to ensure adequate availability of attendants. • Monitors systems throughout the day to ensure authorizations match scheduled services. • Reviews over- and under-utilization reports and addresses inconsistencies on a daily basis. • Reviews and submits employee allegation and worker’s compensation injury information to HR (or appropriate authority) in a timely manner. • Reviews open shifts daily to ensure shifts are staffed appropriately for care delivery. • Communicates with employees, case managers and clients in a professional and effective manner. • Consults with Manager through written and verbal reports concerning any employee or case manager issues. • Follows established company policies and procedures, while representing the company in a professional and positive manner

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We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disabi