Manager, Strategy & Analytics - Oriole Park at Camden Yards

 

Salary: $95,000 - $110,000

Other Forms of Compensation:  

Pay Grade: 16 

 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Long Description

Reports To: Director, Strategy & Analytics/Vice President of Hospitality

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com.

 

Job Summary:

The E15 Manager, Strategy & Analytics, will lead the delivery of data-driven insights and strategic recommendations for the Baltimore Orioles’ hospitality operations (branded as Brick & Whistle Food Co.) at Oriole Park at Camden Yards. Working closely with E15, Levy’s Vice President of Hospitality, and the Orioles’ Strategy & Analytics and Finance teams, this role will transform data into actionable strategies that enhance the fan experience and drive business growth.

The ideal candidate is a proactive problem-solver who blends analytical rigor with business acumen, thrives in a fast-paced environment, and enjoys collaborating across teams to shape hospitality innovation.

 

Responsibilities:

Strategic Partnership & Insights Delivery

· Serve as the primary analytics liaison between E15, Levy, and the Baltimore Orioles, aligning on hospitality and fan experience strategy.

· Develop deep knowledge of stadium operations, including venue layout, technology, and guest flow.

· Deliver strategic recommendations that improve guest satisfaction, operational performance, and profitability.

 

Analytics & Reporting:

· Design and implement pricing, product mix, placement, and promotion strategies for concessions and premium spaces.

· Create and maintain dashboards, reports, heat maps, and presentations that inform operator and partner decisions.

· Present post-event performance reviews, articulating insights and opportunities for future events.

· Analyze survey data, including MLB Voice of the Customer feedback, to identify trends and actionable insights.

· Measure sponsorship performance and share relevant insights with Orioles leadership.

Job Summary

Innovation & Operational Optimization:

· Leverage AI, consumer insights, and emerging technologies to advance hospitality excellence.

· Analyze labor models, cost of sales, and other financial metrics to identify efficiency opportunities.

· Manage or execute ad-hoc analytical projects supporting business priorities.

 

Ideal Qualifications:

· Bachelor’s or Master’s degree in Business Analytics, Statistics, Economics, or a related field.

· 2–4 years of experience in analytics, consulting, or other quantitative, client-facing roles.

· Advanced Excel proficiency, including financial modeling (ROI and P&L).

· Experience using SQL, Tableau, Power BI, R, or Python for data analysis and visualization.

· Strong storytelling and communication skills, with the ability to translate complex findings for non-technical audiences.

· Familiarity with survey analysis and hospitality or food service operations preferred.

· Collaborative, self-starting attitude with strong stakeholder management and problem-solving skills.

 

Expectations:

This role will require on-site work at Oriole Park. Attendance at all major events is expected. Flexible remote work may be approved in coordination with the