Life & Health Operations Insights Specialist - Reinsurance / Hybrid

 

Join Swiss Re's Life & Health Operations Insights team where role you will drives the optimization of Swiss Re’s client data and industry insights to deliver a best-in-class client data analysis and review program that differentiates Swiss Re across the reinsurance landscape.

 

About the Role

As a Specialist on the Life & Health Operations Insights team, you will play a key role in supporting data analysis and maintaining high data quality standards. Your responsibilities include contributing to Client Support, Client Audits, Premium Validations, Quality Assurance, and Admin Re activities.   You will collaborate within Operations and across the L&H value chain—including Market Units, Valuation, Finance, Experience Studies, Portfolio Management, and Data Management & Insights, ensure accurate and timely information flow.  

You will assist in identifying early trends, anomalies, and other portfolio or market developments, while contributing to projects that leverage Swiss Re technology tools.

This role requires active participation in internal and external meetings and clear, precise communication with team members and stakeholders. A strong understanding of reinsurance administration processes and industry best practices is essential, with an emphasis on applying this knowledge to support team objectives rather than lead initiatives.

 

 

Key Responsibilities

• Understand complex treaty configurations and calculations
• Identify issues and propose effective solutions for clients and stakeholders
• Collaborate with Operations to develop and implement project plans
• Clearly and concisely document findings and solutions
• Build expertise with clients and stakeholders
• Excellent written and verbal skills
• Lead team projects with clients and stakeholders
• Fully engage in the work of Insights team, offering support and guidance for Client Support, Client Review, Quality Assurance, and Admin Re
• Understand Swiss Re's strategic direction in the marketplace

 

 

 

About the Team

The L&H Operations Insights team, part of L&H Operations, plays a critical role in driving agility and client-centric solutions. The team manages financial monitoring, ensures key financial controls are met, and performs quality assurance to mitigate and control risks. It monitors the performance of key portfolios and oversees complex data processing to deliver actionable business insights in response to growing market demands and the expanding L&H in-force book. Responsibilities include providing insights and reporting for risk management, tracking operational signals for the Portfolio Health Dashboard (Smart Circle), and delivering KPI inputs for operational and business review meetings with senior management and Market Units.

 

 

About You

You are a motivated professional with a solid background in reinsurance administration, willingness to learn new technologies and processes with strong analytical skills. You adapt to challenges and contribute effectively to team objectives.

 

 

Key Requirements:

• Experience: 3–5 years in insurance/reinsurance with exposure to client audits, premium validation, client accounting, and quality assurance.
• Reinsurance Knowledge: Good understanding of administration, treaty interpretation, and familiarity with industry best practices.
• Technical Skills: Working knowledge of Swiss Re Life & Health concepts and an understanding of the value chain.
• Analytical & Adaptability: Strong analytical skills and openness to learning and applying new tools and technologies.
• Autonomy: Ability to manage assigned validations and tasks independently, while providing timely updates and escalating issues when needed.
• Organizational Skills: Solid time management and prioritization capabilities.
• Collaboration: Ability to work effectively within a team and contribute to initiatives; may assist in mentoring but not lead projects.