Senior Commercial Closing Specialist

In the Senior Commercial Closing Specialist role, you are responsible for all aspects of closing and managing a portfolio of loan transactions. The position supports the strategic goals of Commercial Operations, Business Banking, and Private Bank by delivering efficient, effective, top-quality support and customer service.  You will communicate with business partners and counsel; enforce risk controls; maintain data governance and comply with appropriate policies, procedures, laws, and regulations.

Primary responsibilities include

• Effectively manage a pipeline of new loan closings, modifications, and renewals across a spectrum of product offerings, including C&I, CRE, Partner Lending, and SBL transactions.  
• Prepare and perform a qualitative review of loan documents, collect and review due diligence and related documents for compliance with the loan approval, adherence to policies and regulations and to mitigate operational and reputation risk.
• Book & fund transactions within Citizens' loan accounting system (AFS).
• Ensure the highest-level data quality, including all financial data, for assigned pipeline.
• Interact with business partners to provide seamless execution.
• Resource to junior level colleagues for process, procedures, and subject matter expertise.

Qualifications, Education, Certifications and/or Other Professional Credentials

• 5+ years of experience in the closing and documentation of commercial loan transactions required.  Experience supporting Private Bank clientele is strongly preferred.
• Subject matter expert for understanding and managing the closing and administrative needs associated with complex transactions.
• Proven success in all facets of the loan process, including operational, systems, financial, regulatory, accounting and customer service.
• Detail oriented to maintain high degree of accuracy in execution and data quality.
• Comprehensive analytical ability to facilitate complex problem resolution.
• Well-developed written and verbal communication skills.
• AFS loan accounting system experience preferred.
• Laser Pro loan documentation system experience preferred.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: M-F, 11am-8pm. Must be available to accommodate West Coast support as needed; at least three in office workdays a week

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.