National Account Manager, Managed Care

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control  -IQ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

A DAY IN THE LIFE:

The ideal candidate for this Sr. Level role will be responsible for contract negotiation, C-suite relationships, and presentations across all departments within assigned National Managed Care Accounts. Drives the ongoing contract execution with appropriate analysis regarding profit and revenue forecasts.

YOU’RE AWESOME AT:

• Identifies and develops relationships at all levels within national managed care accounts with the end goal of negotiating and executing contracts.
• Analyzes and evaluates payor data including volume of sales, type of channel and financial models to create specific and compelling value propositions for each payor.
• Creates and delivers in-person and virtual presentations designed to obtain increased contracted rates and beneficial medical policies with both contracted and prospective accounts.
• Responsible for the implementation and measurement of payor contracts and medical policies.
• Collaborates with the Field Sales organization regarding the details of national contracts and how best to utilize them as well as appropriate messaging.
• Proactively identifies opportunities to optimize business value from each payor contract.
• Develops a strategy of ongoing risk assessments within each assigned account to ensure competitive immunity; communicates potential risks to Tandem leadership as needed.
• Creates and delivers quarterly business reviews with each account to ensure compliance and achieve performance metrics.
• Acts as point of contact for both internal and external stakeholders regarding medical policy questions.
• Serves as a consultant to various Tandem departments regarding trends and market analysis in the payor channel.
• Facilitates C-suite relationships between Tandem and its national account partners.
• Participates in national sales conferences and meetings to increase Tandem’s visibility.
• Networks with key Managed Care thought leaders.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.

EXTRA AWESOME:

• Bachelor's degree, preferably in a life science, business or marketing, or a combination of equivalent education and applicable job experience.
• 5+ years demonstrated experience in one or more of the following areas: 
  • Medical device or Pharmaceutical industry sales experience.
  • Health Care sales which included data and analytical value propositions.
  • Exemplary managed care field leadership and pull-through results.
• 3+ years demonstrated success supporting national managed care accounts.
• Experience negotiating large contracts with demonstration of successful results.
• Experience in niche market and hyper-competitive environments.
• Demonstrated experience managing personnel, both administrative and sales/managed care preferred.
• Comprehensive knowledge of the sales and negotiation process as it pertains to managed care payor, third party networks, and preferred provider organizations.
• Strong analytical skills with the ability to translate account data into a targeted business development strategy.
• Advanced computer and computer software skills, to include Microsoft Office products, CRM, and proprietary databases.
• Ability to create strong working relationship at all levels within client organizations.
• Skilled at negotiating with customers or management and influencing senior level leaders regarding matters of significance to the organization.
• Adept at creating and communicating a clear vision and expectations among team members effectively aligning