Manager/Senior Manager, Solution Engineering

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As the Manager/Sr. Manager/Director of Solution Engineering, MuleSoft Life Sciences Enterprise and Strategic Accounts, you will lead a team of Solution Engineers and to help build a high-growth and fast-paced business. You will develop and allocate resources, perform employee reviews and evaluations, participate in strategic deals and go-to-market initiatives, and support team members as needed to grow the business. The MuleSoft Sales team will rely on you to collaborate with them to yield strategic customer outcomes through both your own experiences and, more importantly, through the efforts of your highly talented team. You will have a passion for driving innovation, along with a desire to create an inclusive and winning culture that is aligned to Salesforce's core values: Trust, Customer Success, Innovation, Equality, and Sustainability.
 

Responsibilities:

• Hire, develop, and coach talent at all levels in the team

• Partner with Sales to create a GTM strategy and execution plan

• Drive effective operational cadences and reporting for the team

• Participate in strategic deals and support team members as needed to grow the business

• Drive strategic initiatives and programs across Solution Engineering to actively support innovation

• Partner with Solution Engineering leadership to drive scale and a top performing pre-sales team
   

Required Qualifications:

• 3+ years front-line SE leadership experience in a fast-paced environment

• Extensive experience leading or participating in complex Solution Engineering organizations

• Track record in building organizations and hiring, training, retaining top talent

• Proven record of strategizing on large, complex sales, with evidence of value and solution selling skills

• Ability to act as a force multiplier and have a passion for the industry, team and team members’ success by providing technical and subject-matter guidance, sales-process and presentation skills coaching, career development and mentorship

• Understanding and experience in architecture, integration, and automation technology

• Effective in customer facing/live engagements

• Ability to collaborate cross-functionally within Salesforce

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
   

Preferred Qualifications:

• Background in Life Sciences and/or Healthcare industries

• Background in integration, automation and API management

• Demonstrable knowledge of relevant AI tools, uses, and relationships to the integration and automation marketplace

• Demonstrable ability to innovate with new ideas, processes, and tools

• Compelling leader who can effectively develop trust to supportively coach and drive team motivation

• Ability to partner cross-functionally to develop and nurture a strong team culture

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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