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Operations Manager, Cold Chain

Johnson & Johnson
United Statesfull_timeVerifiedPosted 18 Jun 2026

About the role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

Professional

All Job Posting Locations:

Memphis, Tennessee, United States of America

Job Description:

Ethicon a member of Johnson & Johnson's Family of Companies, is recruiting an Operations Manager, Cold Chain.

Ethicon has made significant contributions to surgery for more than 60 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

Our operations manager ensures daily execution and oversight of Distribution operations of temperature controlled Ethicon products, at our Memphis Logistics Center located in Memphis, TN.

Are you interested in joining a team delivering innovative supply chain capabilities through analytics support and best in class processes? Apply today! Johnson & Johnson Health Care Systems Inc. is currently recruiting for the position to be located in Mooresville, Indiana.

Overall purpose of job:

We distribute life saving products! We are looking for a leader to help us in this steadfast pursuit of outstanding service to our patients. Do you have a passion to join us in this endeavor? We're looking for a self-starter who ensure compliance in execution.

The Operations Manager- Cold Chain will direct all aspects of the cold chain operations for the Memphis operation. Provide leadership to ensure best in class execution of, the operations team as it relates to inbound, outbound, inventory and all Distribution related activities.

Ensure compliance with GxP/FDA/ISO requirements and be a key player to optimize and coordinate findings from other Deliver and Make sites as appropriate. Work with all of the vital organizations (Engineering, Facilities, EHS&S, Planning, Suppliers, GDEx, as well as others) to provide day to day mentorship and longer-term strategic direction to the site within the scope of this role.

Fosters and encourages inclusiveness and diversity.

Essential duties and responsibilities:

  • Oversee day to day operations of the cold chain portfolio
  • Lead all aspects of budget, spend and cost improvement initiatives.
  • Deliver on all target Metrics and KPIs
  • Partner E2E to drive operational efficiency and outstanding customer experience.
  • Partner with JnJ to plan and provide future capacity and process improvements in support of new products and the company’s strategic plan.
  • Perform other work-related duties as assigned by site management team.
  • Oversee site infrastructure upgrades as they pertain to the Cold Chain functional area.

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Company

Johnson & Johnson

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