Document Custody Operations Analyst

Job Description:

Job Title Document Custody Operations Analyst

Corporate Title Analyst

Location Santa Ana, CA

Overview

Document Custody Operations is responsible for the day management, planning, and execution of the Document Custody business. The Operations Analyst position within File room Operations team is responsible for the physical receiving, storage, release, and shipment of all loan files processed for the Document Custody business unit. The Santa Ana distribution facility is approximately 85,000 square feet and houses approximately 13.5 million files for 200+ customers. Your role will be leading an operational team in a rapidly growing Document Custody business. The role requires the ability to multi-task and lead a large team in a faced paced distribution environment.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• Generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Within the File Room operations you will be assigned to one of the following teams. We have a fungible labor environment and analysts will be cross trained on different teams and can be assigned according to business needs

• Receiving team- receive, label, sort, and register all inbound files that arrive in the facility

• File Put away- scan all files to a shelf location

• Order Fulfillment- pick and pack orders scheduled for release and shipping

• Inventory Control & Audit- intra and inter facility transfers, internal orders, audit, inventory related projects management

• File Release and Shipping- release and ship orders

Skills You’ll Need

• Relevant experience in a lead role in a distribution environment

• Basic Microsoft Excel knowledge. Advanced excel skills a plus

• ERP or WMS system experience. Embtrust experience a plus

• High School Diploma or equivalent

• Relevant experience training team members on processes

Skills That Will Help You Excel

• Effective leadership and communication skills

• Detail oriented, Positive, dedicated, motivated, customer focused attitude

• Creative, open minded and innovative thinker who is always willing to participate in operational improvement and change

• Ability to manage and prioritize numerous tasks concurrently

• Able to operate calmly and efficiently in a high volume, fast-paced atmosphere that maintains a very low margin of error

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Santa Ana, CA office in accordance with the Bank’s working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in California is $45,000 to $80,750. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Values & Diversity

We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

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Deutsche Bank Benefits

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