Director, Food & Beverage (54843)

Position Overview:

The Director, Food and Beverage is responsible for effectively and profitably managing all food and beverage operations including concessions, premium, catering, and warehouse for all baseball and non-baseball events at Maimonides Park. This position reports to the Regional Director, Food and Beverage and the property General Manager.

Essential Duties and Responsibilities:

• Hire, train, and manage a team of seasonal and full- time employees
• Monitor staff performance as it relates to speed of service, quality of product, and guest relations to deliver an exceptional fan experience.
• Manage cost as it pertains to labor, food and beverage, operating supplies, etc, working within established budgets
• Maintain proper safety and sanitation procedures and create a working relationship with local health officials
• Create a schedule to ensure proper repair, maintenance, and cleanliness of all food service areas and equipment
• Schedule and work closely with multiple sub- contractors and non- profit groups
• Oversee monthly inventory and the ordering and receiving of food and beverage products
• Work closely with the General Manager to create an expansive menu with classic, exciting, creative, and affordable options
• Accurately report on all food and beverage operations in a timely manner to all interested parties
• Regularly monitor guest satisfaction surveys and secret shopper reports to assess the current fan experience and pivot operations when necessary
• Perform other related duties, tasks, and responsibilities as required

Minimum Qualifications:

• Previous leadership experience in the food and beverage industry (high- volume, concessions experience preferred), to include the management of a large staff
• Strong working knowledge of all facets of the food and beverage industry, including but not limited to food safety, sanitation, inventory control, labor management, quality control, responsible beverage service
• Demonstrated financial acumen and full P&L accountability
• Excellent written and verbal communication; ability to collaborate and influence
• Familiarity with various POS and BOH systems and the ability to troubleshoot these systems when needed
• Passion for providing exceptional customer service
• Bachelor’s degree preferred
• Ability to work all Brooklyn Cyclones home games and non- baseball events