Operating Room Liaison I - Travel

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

How You Will Make a Difference

Communication is one of the most critical aspects of any job, but it is especially important in the Operating Room. 

Our Operating Room Liaisons are responsible for building important relationships between the sterile processing staff and facility administrators.

They are the go-to person, making sure everything is in place for every surgery and solving any problem that could arise, whether it’s a missing or dirty instrument or a scheduling mishap.

As an Operating Room Liasion you will be responsible for coordination and oversight of instrument readiness in the Operating Room and Sterile Processing Department (SPD) to facilitate efficient case flow.   ORL's are also responsible for assisting in projects and process improvement initiatives in compliance with contractual obligations.  The ORLpromotes Customer service/satisfaction through resolution of OR/SPD issues within the facility and perform duties in accordance with hospital, TJC, AORN, AAMI and other appropriate policies and procedures.  100% domestic travel is required

What You Will Do

• rovides Operating Room (O.R.) staff support in preparing the O.R. suite for surgery by verifying instrument trays are available prior to case start times.
• Keeps track of case flow during the day, monitor instrument needs, and notify SPD personnel in advance of any possible additional/emergent instrumentation needs. Must be able to resolve issues or offer alternatives when necessary.
• Perform daily required audits of KPI data to include:
• Case cart audits
• • Room Visits for identification of OR Frictions
  • Post Case Cart Audits
  • Tray Audits
• Performs KPI data analysis to identify trends and operational issues within the operating rooms and SPD.
• Coordinates the planning and communication of priority instrument turnarounds. Help communicate to the surgical team essential instrumentation information that may affect or delay surgery start time.
• Responds to problem calls from Surgery as required by the contract deliverables.
• Process and clean any required equipment according to STERIS IPS and manufacture’s guidelines, including the use of protective equipment as indicated in STERIS IPS SOP’s.
• Assist in ensuring that required instrumentation has been processed and is available for next day, call or weekend cases.
• Completes documentation as required for inventory/equipment requests, instrument sets, etc.
• Aids the OR and SPD leadership on preference card creation and/or management to ensure accuracy of surgical case pull
• Other duties as assigned

IND123

#LI-AP1

What You Need to Be Successful

• High School Diploma and 2+ years of O.R., SPD, or Perioperative work experience is required
• Must have, or obtain, SPD certification through CBSPD or HSPA within 12 months of hire. Certification must be maintained per renewal schedule.
• Requires thorough working knowledge of Microsoft Office applications and is capable of learning software
• programs and/or hardware as required. Requires Smart Phone knowledge.
• Must maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements
• Must be able to travel across the US and meet applicable Customer credentialing requirements
• Vocational/Technical certification preferred

Skills and Competencies:

• Knowledge of O.R./SPD workflow, procedures, medical terminology, and instrumentation
• Knowledge of, and compliance with, infection control and health & safety policies and procedures
• Knowledge of, and compliance with, hospital, TJC, AORN, AAMI and other appropriate policies and procedures
• Able to effectively communicate with SPD and OR leadership and hospital staffing at all levels, including physicians
• Professional communications, both verbal and written
• Demonstrates customer centric behavior
• Proficient analytical skills
• Able to identify, develop, and execute solutions to issues in complex situations
• Able to multi-task, organize and develop solutions, and manage time efficiently
• Displays the ability to remain flexible and self-motivated to achieve contract deliverables
• Able to read, understand, and abide by Standard Operating Procedures within the hospital environment

What We're Offering You in Return

Employees are what makes a company great, so we believe it’s important to take care of them just like we take care of our Customers a